At a Glance
- Tasks: Engage with customers, analyse workflows, and identify inefficiencies to drive improvements.
- Company: Join Artificial, a pioneering tech company transforming the insurance industry.
- Benefits: Enjoy private medical insurance, generous holiday allowance, and stock options.
- Other info: Dynamic environment with opportunities for growth and learning.
- Why this job: Make a real impact in a high-stakes role within a collaborative team.
- Qualifications: Experience as a Business Analyst with strong analytical and documentation skills.
The predicted salary is between 50000 - 60000 £ per year.
About Artificial
Help shape the future of specialty insurance. At Artificial, we’re building the next generation of technology for the specialty (re)insurance market. Our mission is to transform how brokers and carriers operate in complex markets by removing operational barriers and enabling smarter, faster decision‑making. We use modern technology to solve real challenges for some of the world’s leading brokers and insurers. By automating the repetitive and structuring the complex, we help our partners unlock new opportunities for innovation and growth. You’ll be joining a collaborative team that values curiosity, ownership, and continuous learning. We work in an environment where ideas are heard, support is built‑in, and outcomes matter. Everyone here has the chance to make a tangible impact on our products, our customers, and the industry.
We've just raised $45M (£33M) in Series B funding from lead investor CommerzVentures, new investor Move Capital, as well as all existing shareholders. This investment round gives us the room to grow with confidence, continue to innovate, and ensure that Artificial remains the first choice for brokers and carriers seeking a smarter way to trade digitally. Join us, and take the chance to be a part of something that will change the landscape of insurance for generations.
About the role
- Engage customers throughout their journey with Artificial Labs
- Analyse and document current‑state workflows and processes
- Identify inefficiencies, bottlenecks, and pain points
- Assess where our technology can drive measurable improvement
This is a high‑impact, customer‑facing role that combines consulting, process analysis, commercial awareness, and solution design thinking within the insurance ecosystem.
Lead structured discovery sessions with stakeholders across underwriting, broking, operations, distribution, and compliance teams:
- Ask probing, intelligent questions to uncover root causes, not just surface symptoms
- Understand commercial objectives, regulatory considerations and operational constraints
- Map current‑state processes across insurer and broker environments
- Analyse submission, underwriting, placement, bordereaux, and policy lifecycle workflows
- Identify inefficiencies, duplication, data quality issues, and scalability challenges
- Distinguish between true system limitations and behavioural or process issues
- Quantify operational and commercial impact where possible
- Translate analysed workflows into a recommended target state, rather than only a faithful record of how things work today
- Map requirements against platform capability, shaping solutions that are feasible to configure and flagging early where a need will call for bespoke work
- Articulate the case for change, setting out the value a customer can expect and how it will be measured
- Produce indicative scoping that informs both commercial conversations and delivery planning
About you
Essential- Proven experience as a Business Analyst, Consultant, or Process Analyst
- Strong analytical and critical thinking ability
- Strong workshop facilitation and stakeholder management skills
- Excellent documentation skills (process maps, business requirements, gap analysis)
- Ability to translate complex insurance workflows into structured requirements
- Good working knowledge of the insurance industry across both Insurer and Broking environments
- Understanding of insurer operations including underwriting, product governance, distribution, and policy lifecycle
- Understanding of broking operations including placement processes, client servicing, market interaction, and delegated authority models
- Awareness of regulatory considerations within insurance markets
- A working understanding of configurable, specification‑driven software, and the practical difference between configuration and custom development
- Exposure to no‑code, low‑code, or structured product specification environments, with the instinct to shape scope around what a platform can genuinely deliver
- Direct exposure to the Lloyd's and London markets, and an understanding of how business is placed and traded there
- Experience in InsurTech, or in delivering enterprise SaaS into regulated industries
- A consulting background in financial services, ideally insurance, with the client‑facing polish that brings
Benefits
- Private medical insurance
- Income protection insurance
- Life insurance of 4 × base salary
- On‑site gym and shower facilities
- Enhanced maternity and paternity pay
- Team social events and company parties
- Salary exchange on pension and nursery fees
- Access to Maji, the financial wellbeing platform
- Company stock options managed through Ledgy
- Milestone Birthday Bonus and a Life Events leave policy
- Generous holiday allowance of 28 days plus national holidays
- Home office and equipment allowance, and a company MacBook
- Learning allowance and leave to attend conferences or take exams
- YuLife employee benefits, including EAP and bereavement helplines
- For each new hire, we plant a tree through our partnership with Ecologi Action
- The best coffee machine in London, handmade in Italy and imported just for us!
We’re proud to be an equal opportunities employer and are committed to building a team that reflects the diverse communities around us. If there’s anything you need to make the hiring process more accessible, just let us know—we’re happy to make adjustments. You’re also welcome to share your preferred pronouns with us at any point. Think you don’t meet every requirement? Please apply anyway. We value potential as much as experience, and we know that raw talent counts. As part of our hiring process, we’ll carry out some background checks. These may include a criminal record check, reviewing your credit history, speaking with previous employers and confirming your academic qualifications.
Business Analyst employer: Artificial Labs Limited
At Artificial, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, curiosity, and continuous learning. Our commitment to employee growth is evident through generous benefits such as private medical insurance, a learning allowance, and opportunities for meaningful impact in the evolving specialty insurance market. Located in a vibrant environment, we not only support our team with top-notch resources but also promote sustainability by planting a tree for every new hire, making us a forward-thinking choice for those seeking a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Artificial Labs Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Artificial Labs Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Artificial Labs Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Artificial Labs Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Artificial Labs Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Artificial Labs Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Artificial Labs Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
