Business Operations Manager in Tipton

Location: San Francisco (on-site at our offices)

About Artificial Analysis

Artificial Analysis is the leading independent AI benchmarking company. We support labs, engineers and enterprises to understand AI capabilities and make critical decisions about their AI strategies. Our benchmarks don’t just measure the cutting edge of AI, they are actively shaping the frontier.

Our benchmarks and analysis are trusted by hundreds of thousands of users and are the go‑to reference for leading AI labs including OpenAI, Google, Meta, NVIDIA and Anthropic, and major publications including the Wall Street Journal, Bloomberg, the Financial Times and The Economist.

We are a team of 40+, on track to double by end of year, backed by industry leaders.

The Opportunity

Artificial Analysis is scaling from ~40 to ~80 people this year while running the benchmarks the AI industry relies on. The operational load of that growth currently runs through our Chief of Staff. We’re hiring a Business Operations Manager to own it properly.

This is not a back‑office role. You will report to the Chief of Staff, work directly with our founders, sit in the room for critical leadership discussions, and be trusted with the most sensitive information in the company. You will pick up problems, scope them, and run them to done without waiting for direction. As the company scales, this role is positioned to grow into an operations leadership position.

What You’ll Do

• Own Finance Operations: Invoicing and receivables, accounts payable, expense management, monthly close with our external accountants, and clear reporting on run rate and trajectory.
• Own Contract Administration: Customer and vendor agreements, NDAs, statements of work and data protection agreements: run the signature workflows, track renewals, and give leadership a first‑pass read on risks and key terms.
• Own Customer and Supplier Onboarding: Run the operational side of new customer and vendor setup: contracts, billing details, procurement, security questionnaires and systems access.
• Run the Office and Guest Experience: Manage our San Francisco office, visits from leading AI companies, team events and offsites.
• Run Onboarding and People Operations: Equipment, systems access, payroll setup and first‑week logistics for new joiners.
• Support the Leadership Operating Cadence: Prepare materials, track actions and decisions, and keep things moving.
• Systematize and Automate: Evaluate, implement and own our operational tooling, project‑manage compliance initiatives, and replace manual processes with systems.

What We’re Looking For

• Required: Demonstrated excellence, both academically and professionally.
• Fast ability to build rapport and trust with senior stakeholders.
• 3+ years in business operations, finance operations, or a chief‑of‑staff‑adjacent role in a high‑growth environment.
• Extreme organization and follow‑through.
• Discretion and sound judgment with sensitive information.
• Comfort with numbers: invoices, budgets, reconciliations.
• Strong written and verbal communication.

Valuable, not expected in full:

• Experience at a startup that scaled headcount quickly.
• Familiarity with accounting, payroll and HRIS tooling.
• Experience reviewing commercial documents and flagging risks clearly.
• Experience supporting an international team across entities and time zones.
• Excitement about AI and eagerness to work with AI‑native tooling.

Why Artificial Analysis?

• Run the engine behind the benchmarks: The leading AI labs track our numbers and use them to guide their development priorities.
• Become fluent in frontier AI: You’ll work alongside the team evaluating every major model as it releases.
• Work with the most important players in AI: Our customers and partners are the leading AI labs, chipmakers and enterprises.
• Join at a defining moment: We’re 40+ people, on track to double by end of year.

Competitive compensation including equity.