Trackside Quality Technician in Birmingham

Artifex Interior Systems is pleased to confirm the below opportunity within our business. We have two roles available which will be based onsite at the customer. Please note this position will be on a 3-shift rotation, alternating weekly between afternoons (14:00-22:00), mornings (06:00-14:00) and nights (22:00-06:00).

Main Purpose Of The Job

To act as the on-site Quality representative at the customer facility, providing real-time quality containment, inspection, and problem resolution directly supporting Trackside. The role ensures supplied product meets all customer, specification and quality standard requirements, while rapidly responding to quality concerns, coordinating corrective actions with the supplier plant, and supporting continuous improvement.

Main Missions And Results

• Provide immediate on-site containment and drive resolution of internal and external quality issues occurring at the customer facility.
• Work closely with customer operators, quality engineers, and team leaders Trackside to align inspection standards and support smooth production flow.
• Ensure approved master samples and reference parts are available Trackside and used as the inspection benchmark for production conformity.
• Implement, communicate, and verify adherence to Quality Alerts and containment actions on the line.
• Escalate quality risks promptly and transparently.
• Initiate temporary/permanent fix to quality problems.
• Provide timely, accurate feedback to the supplier plant on defects and trends.
• Support line trials.
• Global 8D reporting – using multifunctional team support.
• Support structured problem‑solving activities (e.g. 8D).
• Identify recurring defects and drive improvement opportunities.
• Support refinement of inspection methods, control plans and visual standards.

Preferred Skills And Experience

• ONC (or equivalent) in Q/C Techniques.
• In depth familiarity with customer requirements and quality standards.
• Working knowledge of FMEA's and control plans.
• Understanding of IATF16949 and ISO 9001 standards.
• Process & Product Audit experience.
• X-rite colour measurement.
• APQP understanding.
• Ability to understand engineering drawings.
• Good communicator at all levels within the business.
• PC skills including Microsoft Excel, Word, PowerPoint and Project.
• Able to generate informative and accurate data.
• Team player.

Note: this is not an exhaustive list. All employees are expected to show flexibility and continued self‑development to meet the ever‑changing needs of the business.

Artifex is an equal opportunities employer and committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is that our workforce will be truly representative of all sections of society and each employee feels respected and able to give their best. We oppose all forms of unlawful and unfair discrimination. We are committed to creating an environment in which individual differences and the contributions of all our staff are recognised.

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV with your contact details. If this job isn’t quite what you are looking for but you are looking for a new position within Automotive, please contact us for a confidential discussion on your career.