At a Glance
- Tasks: Analyse data and optimise facilities management operations with innovative solutions.
- Company: Join Artic Building Services, a leader in Hard Facilities Management.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborate in Agile teams and support digital transformation initiatives.
- Why this job: Make a real impact by enhancing systems and processes in a dynamic environment.
- Qualifications: Strong SQL skills and experience with data visualisation tools required.
The predicted salary is between 35000 - 45000 € per year.
Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.
We are seeking a skilled Business Analyst to support the optimisation of our facilities management operations through data-driven insights, system improvements, and stakeholder collaboration. This role will play a key part in enhancing reporting, streamlining processes, and supporting enterprise systems used across building services, maintenance, logistics, and asset management.
Key Responsibilities- Design, develop, and maintain dashboards and reports (Power BI, SSRS, Crystal Reports) to track KPIs across facilities operations, maintenance performance, and service delivery.
- Analyse operational data (e.g. work orders, asset performance, logistics) to identify trends and recommend improvements.
- Manage and optimise SQL-based data environments (including Azure SQL and SQL Server) to ensure performance, reliability, and scalability.
- Gather and document business requirements from stakeholders across engineering, operations, and support teams, translating them into technical solutions.
- Support and enhance enterprise systems (e.g. ERP/WMS/CAFM systems) to improve facilities and asset management processes.
- Develop and maintain SQL queries, stored procedures, and data pipelines to automate reporting and business processes.
- Provide first-line support for system users, troubleshooting issues and ensuring minimal disruption to operations.
- Customise and configure business systems and reporting tools to meet evolving company needs.
- Manage and prioritise system improvements and issue resolution through tools such as Jira.
- Collaborate within Agile project teams to deliver system enhancements and digital transformation initiatives.
- Strong experience with SQL (advanced querying, stored procedures, data modelling).
- Experience with data visualisation and reporting tools such as Power BI, SSRS, and Crystal Reports.
- Familiarity with Azure SQL and ETL tools (e.g. SSIS).
- Experience working with ERP or operational systems (e.g. SAP Business One, WMS, CAFM systems).
- Proven ability to gather and translate business requirements into technical solutions.
- Experience supporting and improving business processes in operational environments (e.g. logistics, maintenance, or service delivery).
- Exposure to Agile methodologies and tools such as Jira.
- Basic programming knowledge (e.g. Python or C#) is desirable.
- Degree qualified or equivalent.
- Experience in facilities management, building services, or asset-intensive industries.
- Knowledge of KPI frameworks for maintenance, compliance, and service performance.
- Understanding of data pipelines and automation in operational environments.
- Strong problem-solving and analytical mindset.
- Excellent communication skills, with the ability to work with both technical and non-technical stakeholders.
- Proactive and detail-oriented, with a focus on continuous improvement.
- Ability to manage multiple priorities in a fast-paced operational environment.
- CAFM systems (Planon) – Improving visibility of maintenance and service performance through dashboards.
- Streamlining reporting processes across facilities operations.
- Supporting digital transformation initiatives within building services.
- Enhancing system integration and data reliability across platforms.
- Always follow Artic company policies and procedures.
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
- Use all work equipment and personal PPE properly and in accordance with training received.
- Report any issues or training needs to your Line manager and/or via your divisional incident reporting system.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.
Business Data Analyst and Plannon Super User employer: Artic Building Services
Artic Building Services is an exceptional employer, offering a dynamic work environment in the heart of London and the Home Counties. With a strong focus on employee growth and development, we provide opportunities for continuous learning and advancement within the facilities management sector. Our collaborative culture encourages innovation and teamwork, ensuring that every team member plays a vital role in optimising our operations and delivering top-notch services.
StudySmarter Expert Advice🤫
We think this is how you could land Business Data Analyst and Plannon Super User
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your data analysis projects, dashboards, and reports. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to SQL, data visualisation, and business analysis. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Data Analyst and Plannon Super User
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Data Analyst role. Highlight your experience with SQL, data visualisation tools like Power BI, and any relevant projects that showcase your skills in facilities management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs at Artic Building Services. Don’t forget to mention your problem-solving skills and experience with Agile methodologies.
Showcase Your Technical Skills:Be specific about your technical skills in your application. Mention your familiarity with Azure SQL, ETL tools, and any programming languages you know. This will help us see how you can contribute to optimising our operations.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Artic Building Services
✨Know Your Data Tools
Make sure you brush up on your SQL skills and get familiar with Power BI, SSRS, and Crystal Reports. Be ready to discuss how you've used these tools in past roles to analyse data and create reports. Showing that you can hit the ground running with these technologies will impress the interviewers.
✨Understand the Business Context
Dive deep into Artic Building Services and their operations. Understand their facilities management processes and think about how data analysis can optimise these. Being able to speak knowledgeably about their business will demonstrate your genuine interest and help you stand out.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or improve processes. Think of examples from your past experience where you've successfully identified trends or implemented improvements. This will show your analytical mindset and problem-solving skills in action.
✨Showcase Your Communication Skills
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex data concepts in simple terms. During the interview, highlight instances where you've effectively communicated insights or gathered requirements from diverse teams. This will illustrate your ability to bridge the gap between data and decision-making.
