Mobilisation Manager

Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.

Responsibilities

• Mobilisation Planning & Delivery
  • In depth understanding of key contract elements.
  • Lead end-to-end mobilisation of new maintenance contracts across Healthcare, Commercial and Education sector portfolios.
  • Develop and manage detailed mobilisation plans using Monday system.
  • Ensure all milestones are delivered on time, within budget, and to agreed standards.
  • Coordinate contract handovers from bid/tender teams to operational delivery teams.
  • Work with Engineering Manager to drive efficiencies across existing portfolio.
  • Update asset and PPM schedules on contract renewals.
• Stakeholder Management
  • Act as the primary point of contact for clients during mobilisation phase.
  • Build strong working relationships with clients, subcontractors, and internal teams.
  • Chair mobilisation meetings and provide regular progress updates both internally and client facing.
• Operational Setup
  • Establish site operations, including staffing structures, rotas, and onboarding of engineers.
  • Ensure supply chain partners and subcontractors are procured and onboarded.
  • Oversee asset verification, surveys, and condition reports where required.
• Compliance & Governance
  • Ensure all statutory and regulatory requirements are met (e.g. H&S, compliance documentation, risk assessments, method statements).
  • Implement company policies and procedures across new contracts.
  • Ensure MRI system is set up with efficient asset grouping to enable efficient operational delivery.
• Commercial & Financial Control
  • Work with commercial teams to track mobilisation budgets and costs.
  • Identify risks, variations, and opportunities during mobilisation.
  • Support accurate forecasting and reporting.
  • Work with finance department to determine and implement best financial contract setup for each contract.
• Systems & Processes
  • Oversee setup of CAFM/helpdesk systems and reporting structures.
  • Ensure asset data, PPM schedules, and SLAs/KPIs are correctly configured.
  • Drive process standardisation and continuous improvement.
• People Management
  • Support recruitment, onboarding, and training of operational teams.
  • Ensure staff are competent, inducted, and compliant with company standards.
  • Promote a strong health & safety culture.

Qualifications & Experience

• Proven experience in mobilisation, project management and contract setup within building maintenance / facilities management.
• Strong knowledge of UK compliance requirements (e.g. Health & Safety, statutory maintenance).
• Experience working with CAFM systems (e.g. MRI, Maximo, Planon, Planet).
• Excellent organisational and project management skills.
• Strong stakeholder and client management abilities.
• Commercial awareness and budget management experience.
• Ability to manage multiple projects simultaneously.

Key Skills & Experience

• Relevant Engineering or Building service qualification/experience.
• Project management qualification (e.g. PRINCE2, APM) – desirable.
• IOSH / NEBOSH Health & Safety qualification – desirable.

Key Performance Indicators (KPIs)

• Successful on-time delivery of mobilisations.
• Client satisfaction during onboarding phase.
• Budget adherence.
• Compliance readiness at go-live.
• Smooth transition to operational teams with minimal disruption.

Additional Requirements

• Full UK driving licence.
• Willingness to travel to sites in southern UK.
• Flexibility to meet project deadlines.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.

What We Offer

• Holiday Allowance: 25 days plus bank holidays.
• Sickness Scheme.
• Pension enrolment after 3 months service.
• Wellbeing 360.

Elle will answer your questions. Elle.Kilsby@Articbuildingservices.com