At a Glance
- Tasks: Analyse data and optimise facilities management operations with innovative solutions.
- Company: Join Artic Building Services, a leader in Hard Facilities Management.
- Benefits: Enjoy 25 days holiday, pension scheme, and wellbeing support.
- Other info: Collaborate in Agile teams and grow your career in a fast-paced setting.
- Why this job: Make a real impact by enhancing systems and processes in a dynamic environment.
- Qualifications: Strong SQL skills and experience with data visualisation tools required.
The predicted salary is between 35000 - 45000 £ per year.
University College London
About Artic Building Services
Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.
We are seeking a skilled Business Analyst to support the optimisation of our facilities management operations through data‑driven insights, system improvements, and stakeholder collaboration. This role will play a key part in enhancing reporting, streamlining processes, and supporting enterprise systems used across building services, maintenance, logistics, and asset management.
Key Responsibilities
- Design, develop, and maintain dashboards and reports (Power BI, SSRS, Crystal Reports) to track KPIs across facilities operations, maintenance performance, and service delivery.
- Analyse operational data (e.g. work orders, asset performance, logistics) to identify trends and recommend improvements.
- Manage and optimise SQL‑based data environments (including Azure SQL and SQL Server) to ensure performance, reliability, and scalability.
- Gather and document business requirements from stakeholders across engineering, operations, and support teams, translating them into technical solutions.
- Support and enhance enterprise systems (e.g. ERP/WMS/CAFM systems) to improve facilities and asset management processes.
- Develop and maintain SQL queries, stored procedures, and data pipelines to automate reporting and business processes.
- Provide first‑line support for system users, troubleshooting issues and ensuring minimal disruption to operations.
- Customise and configure business systems and reporting tools to meet evolving company needs.
- Manage and prioritise system improvements and issue resolution through tools such as Jira.
- Collaborate within Agile project teams to deliver system enhancements and digital transformation initiatives.
Key Skills & Experience
- Strong experience with SQL (advanced querying, stored procedures, data modelling).
- Experience with data visualisation and reporting tools such as Power BI, SSRS, and Crystal Reports.
- Familiarity with Azure SQL and ETL tools (e.g. SSIS).
- Experience working with ERP or operational systems (e.g. SAP Business One, WMS, CAFM systems).
- Proven ability to gather and translate business requirements into technical solutions.
- Experience supporting and improving business processes in operational environments (e.g. logistics, maintenance, or service delivery).
- Exposure to Agile methodologies and tools such as Jira.
- Basic programming knowledge (e.g. Python or C#) is desirable.
- Degree qualified or equivalent.
Desirable
- Experience in facilities management, building services, or asset‑intensive industries.
- Knowledge of KPI frameworks for maintenance, compliance, and service performance.
- Understanding of data pipelines and automation in operational environments.
Personal Attributes
- Strong problem‑solving and analytical mindset.
- Excellent communication skills, with the ability to work with both technical and non‑technical stakeholders.
- Proactive and detail‑oriented, with a focus on continuous improvement.
- Ability to manage multiple priorities in a fast‑paced operational environment.
What You’ll Be Working On
- CAFM systems (PlantON) improving visibility of maintenance and service performance through dashboards.
- Streamlining reporting processes across facilities operations.
- Supporting digital transformation initiatives within building services.
- Enhancing system integration and data reliability across platforms.
Health and Safety
- Always follow Artic company policies and procedures.
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
- Use all work equipment and personal PPE properly and in accordance with training received.
- Report any issues or training needs to your Line manager and/or via your divisional incident reporting system.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.
What We Offer
- Holiday Allowance 25 days plus bank holidays.
- Sickness Scheme.
- Pension enrolment after 3 months service.
- Wellbeing 360.
Need more info? Michelle will answer your questions.
Business Data Analyst and Plannon Super User in London employer: Artic Building Services Limited
Artic Building Services is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the heart of London. With a strong commitment to employee growth, we provide comprehensive training opportunities and support for professional development, ensuring our team members thrive in their roles. Our inclusive culture prioritises wellbeing, with generous holiday allowances and a robust sickness scheme, making Artic a rewarding place to build a meaningful career in facilities management.
Contact Details:
Artic Building Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Data Analyst and Plannon Super User in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Artic Building Services on LinkedIn. A friendly chat can give us insider info and might just get our foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on SQL and data visualisation tools. We want to show off our skills with Power BI and SSRS, so practice explaining how we've used them in past projects.
✨Tip Number 3
Showcase our problem-solving skills! Think of examples where we've tackled challenges in facilities management or data analysis. This will help us stand out as proactive candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we meet the specific needs of the role.
We think you need these skills to ace Business Data Analyst and Plannon Super User in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Data Analyst role. Highlight your experience with SQL, data visualisation tools like Power BI, and any relevant projects that showcase your analytical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how your skills align with our needs. Don’t forget to mention your experience with Agile methodologies and system improvements.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex problems in previous roles. We love candidates who can demonstrate a strong analytical mindset and a proactive approach to challenges, especially in operational environments.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your tailored CV and cover letter in one go. Let’s get your application rolling!
How to prepare for a job interview at Artic Building Services Limited
✨Know Your Data Tools
Make sure you brush up on your SQL skills and get familiar with Power BI, SSRS, and Crystal Reports. Be ready to discuss how you've used these tools in past roles to analyse data and create reports. This will show that you're not just a theorist but someone who can apply their knowledge practically.
✨Understand the Business Context
Before the interview, take some time to research Artic Building Services and their operations. Understand the key challenges they face in facilities management and think about how your skills can help address those issues. This will demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or improve processes. Think of examples from your previous experience where you identified trends in data or streamlined operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Collaborative Spirit
Since the role involves working with various stakeholders, be prepared to discuss how you've successfully collaborated in the past. Highlight any experience you have with Agile methodologies and tools like Jira, as this will show that you can work effectively in a team environment.
