At a Glance
- Tasks: Lead and manage Hard FM services for educational institutions, ensuring compliance and operational excellence.
- Company: Artic Building Services, a leader in Facilities Management across London.
- Benefits: Competitive salary, family-friendly policies, wellness support, and gym discounts.
- Other info: Join a diverse team committed to innovation and continuous improvement.
- Why this job: Make a real impact in education by ensuring safe and efficient facilities.
- Qualifications: Leadership experience in FM and technical qualifications in engineering or building services.
The predicted salary is between 45900 - 56100 £ per year.
Artic Building Services is a leader in Hard Facilities Management across London and the Home Counties. We offer a comprehensive suite of technical and engineering solutions, ensuring the smooth operation of your Mechanical, Electrical, and Hard FM Plant.
Purpose of the Role
The Business Unit Head will spearhead the strategic and operational leadership of Hard FM services across a portfolio of education sector contracts. With a focus on delivering excellent building maintenance, compliance, and lifecycle services, this role ensures that facilities run efficiently, safely, and in alignment with educational standards and contractual obligations.
Key Responsibilities
- Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance
- Lead a team of technical and operational professionals, ensuring optimal workforce performance and development
- Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines)
- Develop, monitor, and report on KPIs and SLAs for multiple educational institutions
- Manage financial performance: budget control, forecasting, cost-saving initiatives
- Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions
- Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality
- Oversee planned preventative maintenance (PPM) programs and reactive works delivery
- Lead on mobilisation and transition of new contracts when applicable
Skills & Experience
- Proven leadership experience in FM.
- Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)
- Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management
- Excellent financial acumen and contract management skills
- Strategic thinker with ability to lead multi-disciplinary teams
- Exceptional stakeholder management and communication abilities
- Familiarity with CAFM systems and industry best practices
Qualifications
- Degree or equivalent experience in Facilities Management, Engineering, or a related field
- IOSH / NEBOSH certification (preferred)
- Membership of a relevant professional body (e.g. BIFM, CIBSE)
What Success Looks Like
- Efficient, compliant, and sustainable operations across all sites
- High levels of client satisfaction and contract retention
- Empowered and high-performing teams
- Continuous innovation and process improvement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.
What we offer
- Sickness Scheme
- Family Friendly Pay
- Life Assurance
- 360 Wellbeing App - 24/7 access to GP appointments
- Death in Service Insurance
- Scottish widow pension
- Fertility Treatment Support Leave
- Paid Maternity Leave
- Paid Paternity Leave
- Gym & fitness discounts and other lifestyle discounts
Business Unit Head – Education UCL employer: Artic Building Services Limited
Artic Building Services is an exceptional employer, offering a dynamic work environment in London where innovation and excellence in Hard Facilities Management are at the forefront. With a strong commitment to employee development, comprehensive benefits including family-friendly policies and wellness support, and a culture that values diversity and inclusion, we empower our teams to thrive while ensuring the highest standards of service in the education sector.
Contact Details:
Artic Building Services Limited Recruitment Team
