Head of Delegated Operations in London
Head of Delegated Operations

Head of Delegated Operations in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop a high-performing team in delegated authority operations.
  • Company: Respected London Market insurer with a focus on growth and innovation.
  • Benefits: Competitive salary, leadership opportunities, and influence over operational change.
  • Why this job: Shape the future of delegated authority operations and drive meaningful change.
  • Qualifications: Extensive experience in delegated authority operations and strong leadership skills.
  • Other info: Opportunity for career advancement in a dynamic and collaborative environment.

The predicted salary is between 43200 - 72000 £ per year.

This is an outstanding opportunity to join a highly respected London Market insurer in a senior leadership capacity, responsible for shaping and strengthening the Delegated Authority operations function across an international portfolio. The role will play a central part in ensuring the effective governance, oversight and operational delivery of delegated authority arrangements while supporting the continued growth of the business.

You will lead a specialist team responsible for the end to end operational management of delegated authority business. Working closely with underwriting and senior stakeholders across the organisation, you will drive operational excellence, enhance governance frameworks and deliver continuous improvement initiatives that strengthen oversight across the full delegated authority lifecycle.

Key responsibilities:
  • Lead and develop the Delegated Authority and Bordereaux teams ensuring a high performing and collaborative culture.
  • Oversee the full lifecycle of delegated authority arrangements including onboarding, due diligence, audits, renewals and bordereaux oversight.
  • Deliver strong governance across delegated authority operations ensuring compliance with regulatory expectations and internal frameworks.
  • Produce and present operational management information and performance reporting to senior leadership and governance committees.
  • Work closely with underwriting, compliance, finance and claims teams to ensure effective collaboration and a strong control environment.
  • Manage relationships with external service providers and outsourced partners to ensure high standards of delivery.
  • Lead operational change initiatives including system enhancements, vendor projects and process improvement programmes.
  • Identify opportunities to improve operational efficiency and strengthen oversight frameworks across the delegated authority function.
  • Support internal and external audit reviews and ensure timely resolution of findings.
  • Provide training and guidance to stakeholders on delegated authority processes and operational best practice.
Experience you will need:
  • Extensive experience within delegated authority operations in the Lloyd’s or London Market environment.
  • Strong understanding of delegated authority governance, regulatory frameworks and operational processes.
  • Proven leadership experience with the ability to mentor and develop high performing teams.
  • Excellent stakeholder management skills with experience working closely with underwriting and senior leadership teams.
  • Experience managing outsourced service providers and third party partners.
  • Strong analytical and organisational skills with the ability to manage multiple priorities in a fast moving environment.

This is a rare opportunity to step forward in your career and into a senior leadership role where you will have genuine influence over the direction and development of the delegated authority operations function. The position offers strong visibility across the wider business and the chance to drive meaningful operational change in a growing business.

Head of Delegated Operations in London employer: Arthur

Join a prestigious London Market insurer that values leadership and innovation, offering a dynamic work culture where collaboration and operational excellence are at the forefront. As the Head of Delegated Operations, you will have the opportunity to lead a high-performing team, drive continuous improvement initiatives, and shape the future of delegated authority operations in a supportive environment that prioritises employee growth and development. With a commitment to governance and compliance, this role not only provides a platform for professional advancement but also allows you to make a significant impact within a respected organisation.
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Contact Detail:

Arthur Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Delegated Operations in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the London Market and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their approach to delegated authority operations and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Showcase your leadership skills during interviews. Be ready to share examples of how you've developed high-performing teams and driven operational excellence. This is your chance to shine and demonstrate that you can lead the Delegated Authority function effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Head of Delegated Operations in London

Delegated Authority Operations
Governance Frameworks
Operational Management
Stakeholder Management
Leadership Skills
Analytical Skills
Regulatory Compliance
Process Improvement
Collaboration Skills
Operational Excellence
Performance Reporting
Change Management
Training and Development
Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in delegated authority operations and any leadership roles you've held. We want to see how your background aligns with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of Delegated Operations role. Share specific examples of how you've driven operational excellence and improved governance frameworks in your previous roles.

Showcase Your Leadership Skills: We’re looking for someone who can lead and develop teams. In your application, mention any experience you have in mentoring or managing high-performing teams. Let us know how you foster collaboration and a positive culture!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Arthur

✨Know Your Stuff

Make sure you brush up on your knowledge of delegated authority operations, especially within the Lloyd’s or London Market. Understand the key governance frameworks and operational processes that are relevant to the role. This will not only help you answer questions confidently but also show that you're genuinely interested in the position.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience, particularly in mentoring and developing high-performing teams. Think about specific situations where you've driven operational excellence or led change initiatives. This will demonstrate your capability to lead the Delegated Authority and Bordereaux teams effectively.

✨Engage with Stakeholders

Since this role involves working closely with underwriting and senior stakeholders, be ready to discuss how you've successfully managed relationships in the past. Share instances where your collaboration led to improved outcomes, as this will illustrate your stakeholder management skills and ability to foster a strong control environment.

✨Prepare for Operational Challenges

Anticipate questions about how you would handle operational challenges, such as compliance issues or audit findings. Think through your approach to problem-solving and continuous improvement initiatives. Being able to articulate your strategies for enhancing operational efficiency will set you apart from other candidates.

Head of Delegated Operations in London
Arthur
Location: London

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