At a Glance
- Tasks: Lead and develop a high-performing team in delegated authority operations.
- Company: Respected London Market insurer with a focus on growth and innovation.
- Benefits: Competitive salary, leadership role, and opportunities for professional development.
- Other info: Opportunity for career advancement and influence within the organisation.
- Why this job: Make a real impact by driving operational excellence and governance in a growing business.
- Qualifications: Extensive experience in delegated authority operations and proven leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
This is an outstanding opportunity to join a highly respected London Market insurer in a senior leadership capacity, responsible for shaping and strengthening the Delegated Authority operations function across an international portfolio. The role will play a central part in ensuring the effective governance, oversight and operational delivery of delegated authority arrangements while supporting the continued growth of the business.
You will lead a specialist team responsible for the end to end operational management of delegated authority business. Working closely with underwriting and senior stakeholders across the organisation, you will drive operational excellence, enhance governance frameworks and deliver continuous improvement initiatives that strengthen oversight across the full delegated authority lifecycle.
Responsibilities- Lead and develop the Delegated Authority and Bordereaux teams ensuring a high performing and collaborative culture.
- Oversee the full lifecycle of delegated authority arrangements including onboarding, due diligence, audits, renewals and bordereaux oversight.
- Deliver strong governance across delegated authority operations ensuring compliance with regulatory expectations and internal frameworks.
- Produce and present operational management information and performance reporting to senior leadership and governance committees.
- Work closely with underwriting, compliance, finance and claims teams to ensure effective collaboration and a strong control environment.
- Manage relationships with external service providers and outsourced partners to ensure high standards of delivery.
- Lead operational change initiatives including system enhancements, vendor projects and process improvement programmes.
- Identify opportunities to improve operational efficiency and strengthen oversight frameworks across the delegated authority function.
- Support internal and external audit reviews and ensure timely resolution of findings.
- Provide training and guidance to stakeholders on delegated authority processes and operational best practice.
- Extensive experience within delegated authority operations in the Lloyd’s or London Market environment.
- Strong understanding of delegated authority governance, regulatory frameworks and operational processes.
- Proven leadership experience with the ability to mentor and develop high performing teams.
- Excellent stakeholder management skills with experience working closely with underwriting and senior leadership teams.
- Experience managing outsourced service providers and third party partners.
- Strong analytical and organisational skills with the ability to manage multiple priorities in a fast moving environment.
This is a rare opportunity to step forward in your career and into a senior leadership role where you will have genuine influence over the direction and development of the delegated authority operations function. The position offers strong visibility across the wider business and the chance to drive meaningful operational change in a growing business.
Head of Delegated Operations employer: Arthur
Join a prestigious London Market insurer that values leadership and innovation, offering a dynamic work environment where you can shape the future of Delegated Authority operations. With a strong emphasis on collaboration, professional development, and operational excellence, this role provides unique opportunities for growth and influence within a supportive culture. Enjoy the benefits of working in a vibrant city known for its rich history and diverse opportunities, making it an ideal place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Delegated Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in delegated authority operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to governance and operational excellence. This will help you tailor your answers and show that you're genuinely interested in shaping their delegated authority function.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've developed high-performing teams and driven operational change in your previous roles. Use specific examples to illustrate your impact on governance and oversight.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Delegated Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that align with the Head of Delegated Operations role. Highlight your leadership experience and any relevant achievements in delegated authority operations to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your understanding of governance and operational processes.
Showcase Your Team Leadership Skills:We’re looking for someone who can lead and develop high-performing teams. Share examples of how you've successfully managed teams in the past, especially in fast-paced environments like the Lloyd’s or London Market.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at Arthur
✨Know Your Stuff
Make sure you brush up on your knowledge of delegated authority operations, especially within the Lloyd’s or London Market. Understand the key governance frameworks and operational processes that are crucial for the role. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience and how you've developed high-performing teams in the past. Think about specific situations where you’ve driven operational excellence or led change initiatives. This will demonstrate your capability to lead the Delegated Authority and Bordereaux teams effectively.
✨Engage with Stakeholders
Since stakeholder management is key for this role, be ready to discuss how you've collaborated with underwriting, compliance, finance, and claims teams. Share instances where you’ve built strong relationships with external service providers and how that contributed to operational success.
✨Be Ready for Change
Operational change initiatives are part of the job, so come prepared to discuss your experience with system enhancements and process improvements. Highlight any specific projects you've led that resulted in increased efficiency or strengthened oversight frameworks, as this will resonate well with the interviewers.
