At a Glance
- Tasks: Support and enhance core insurance platforms while troubleshooting issues and coordinating releases.
- Company: Dynamic business shaping the future of underwriting and claims systems in the London Market.
- Benefits: Competitive salary, collaborative culture, and opportunities for professional growth.
- Other info: Join a team that values ownership, continuous improvement, and prioritises people and purpose.
- Why this job: Make a real impact in the insurance industry with innovative technology and proactive problem-solving.
- Qualifications: Experience with insurance applications and strong SQL/database skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you ready to make a real impact in the London Insurance Market? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation.
We’re looking for a skilled application support analyst to support and enhance core insurance platforms used across underwriting, claims, and back‑office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe, Exact Advantage, and other market‑leading applications. This is a hands‑on role where you’ll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training — all within a collaborative, forward‑thinking environment.
What makes this opportunity stand out?
- Tech & Tools: Work with SQL, SSIS, SSRS, T‑SQL, and gain exposure to platforms such as DOCOsoft, ImageRight, Tyche, and DQ Pro.
- Industry Impact: Support systems critical to London Market operations, including policy administration and aggregation platforms.
- Growth & Ownership: Be part of a team that values proactive thinking, ownership, and continuous improvement.
- Culture: Join a business that prioritises people, purpose, and progress — not just policies.
Requirements:
- Experience supporting insurance applications (Subscribe, Exact Advantage, etc).
- Strong SQL/database skills and familiarity with ITIL processes.
- Background in the London Market or Lloyd’s insurance systems.
- Customer‑focused mindset and a proactive approach to problem‑solving.
Application Support Analyst employer: Arthur
Join a forward-thinking company in the heart of London’s Insurance Market, where your role as an Application Support Analyst will not only enhance core insurance platforms but also drive innovation across international markets. With a strong emphasis on employee growth, collaborative culture, and cutting-edge technology, you’ll have the opportunity to work with industry-leading applications while being part of a team that values proactive thinking and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the London Insurance Market on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! If you’ve got experience with SQL or specific insurance applications, be ready to discuss real-life examples of how you’ve used them to solve problems. We love seeing practical knowledge in action!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle common issues in application support. We want to see your proactive problem-solving skills shine through during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who want to make an impact in the insurance sector.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Support Analyst role. Highlight your experience with insurance applications and SQL skills, as these are key for us. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the London Insurance Market and how your proactive problem-solving approach can drive innovation at StudySmarter. Keep it engaging and relevant!
Showcase Your Technical Skills:Don’t forget to showcase your technical skills in your application. Mention your familiarity with tools like SSIS, SSRS, and T-SQL. We love seeing candidates who can hit the ground running with our tech stack!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Arthur
✨Know Your Systems
Familiarise yourself with the core insurance platforms mentioned in the job description, like Subscribe and Exact Advantage. Be ready to discuss how you've supported similar systems in the past and any specific challenges you faced.
✨Show Off Your SQL Skills
Since strong SQL/database skills are a must, prepare to demonstrate your knowledge. Brush up on T-SQL and be ready to answer technical questions or even solve a problem on the spot. Practice common SQL queries that might relate to insurance applications.
✨Emphasise Your Customer Focus
This role requires a customer-focused mindset, so think of examples where you've gone above and beyond to solve user issues. Be prepared to share stories that highlight your proactive approach to problem-solving and how it benefited the end-users.
✨Understand the London Market
Having a background in the London Market or Lloyd’s insurance systems is crucial. Do some research on current trends and challenges in the industry. This will not only show your interest but also help you engage in meaningful conversations during the interview.
