At a Glance
- Tasks: Deliver and install medical equipment while providing training to users.
- Company: Global medical equipment manufacturer with a focus on innovation.
- Benefits: Company van for personal use, competitive salary, and growth opportunities.
- Other info: Dynamic role with potential to lead and develop your own team.
- Why this job: Join a growing team and make a difference in healthcare delivery.
- Qualifications: Experience in delivery or installations; training provided.
We are recruiting for an Installation delivery driver (moving up to team leader). Our client is a Global Medical Equipment Manufacturer mainly focusing on surgical beds, lifts, and mattresses. Due to huge demand in their UK business, they have just opened a new Bristol office and require an Install/Driver to cover the South West and South Wales area. This role is a first entry position, and the right candidate will have the ability to increase the Driver/Install team and manage and grow the team, including an increase in salary package.
The role comes with a Mercedes Sprinter van, fully compliant with tolls and crossings, which can be taken home evenings and weekends.
ROLE PURPOSE
The role requires delivering, collecting, and providing appropriate training on medical devices as part of the service offered to a wide range of customers, including NHS, Social & Long-Term Care, and private individuals within the South West and South Wales areas. Responsibilities include ensuring all equipment and products are prepared and maintained to a high standard and ensuring equipment/product is available as and when requested. The postholder must be physically able to undertake duties of the role, which will include lifting mattresses, loading, and fault troubleshooting, which may require working in confined and limited spaces.
KEY TASKS & ACCOUNTABILITIES
- Deliver/install and provide ‘in service instruction’ on all equipment, ensuring equipment is fully functional and users are aware of operating and emergency procedures.
- Collect used equipment from customers' premises, ensuring this is processed and logged.
- Respond to breakdowns in the field and exchange faulty products where required, completing all necessary documentation.
- Report all service-related issues to the Line Manager and complete any necessary documentation to record faults.
- Adhere to required Health and Safety measures.
- Ensure all jobs/works are completed either via electronic device or hard copy, liaising with the Office where necessary.
Health, Safety and Welfare
It is the postholder's responsibility to ensure compliance with all safety procedures and safe working practices, including environmental awareness, wearing of appropriate PPE, and upholding all safe working practices and required behaviours.
Measure of Success
An annual appraisal and continual assessment to ensure performance meets organisational goals and objectives.
PERSON SPECIFICATION
- Experience of delivery and/or installations.
- Ability to prioritise work and amend route plans accordingly.
- Experience in medical devices/healthcare environment is desirable; however, not essential as full training will be given.
- Positive and team-oriented approach; able to work autonomously.
- Good knowledge of the assigned region's geographical area.
- Methodical, logical, and practical approach.
- Understanding of Health and Safety principles.
- Ability to work under own initiative, multitask, and achieve deadlines.
- Good administrative skills.
- Exceptional customer service skills with a focus on enhancing the customer experience.
- Excellent communication and interpersonal skills, capable of building strong relationships with team members and customers alike.
- UK driving licence.
- Mobility knowledge: knowledge of the company’s products, systems, and services – advantageous but not essential.
- Energetic with a ‘can do’ attitude and flexible approach to work.
- Engaging and charismatic personality with the ability to develop excellent relationships with all individuals or groups.
- DBS or other similar clearance and background check (company funded & supported).
Mobile Install / Driver employer: Arthur Wood Recruitment
As a leading manufacturer of medical and surgical beds, our company offers an exceptional work environment for Territory Sales Managers, combining the flexibility of home-based work with the opportunity to make a meaningful impact in the healthcare sector. We pride ourselves on fostering a collaborative culture that encourages professional growth through ongoing training and support, while also providing competitive benefits and a strong focus on employee well-being. Join us in making a difference in patient care across Bedfordshire, Buckinghamshire, and beyond, as you build lasting relationships within the occupational therapy community.
