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- Tasks: Install and repair ceiling track hoisting systems and stair lifts with a customer-first approach.
- Company: Join an industry-leading healthcare provider dedicated to exceptional service and patient care.
- Benefits: Enjoy a competitive salary, company van, uniform, tools, and a pension scheme.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Mechanical/Electrical experience required; must be comfortable working at height and using hand tools.
- Other info: Participate in a 24/7 call-out rota and complete tasks via smartphone.
The predicted salary is between 24000 - 32000 £ per year.
We are looking for a Service and Installation engineer to work with an industry leading healthcare provider. You will be responsible for the Service/Repair and Installation/Removal of ceiling track hoisting systems and Stair Lifts using a varied range of fixing methods.
Delivering excellent service to customers applying a customer centric and empathetic approach to the end user.
Essential Duties including but not limited to:
- Continually support and develop a culture of the customer comes first attitude.
- Ensure Health and Safety practices are continually followed.
- Responsible for achieving the daily assigned installation/removal workload of fixed equipment.
- Responsible for meeting the daily service maintenance and repair schedule.
- Weight testing equipment to Loler guidelines.
- Completion of Field service visits via smart phone PDA device.
- Managing van stock levels and consumables always ensuring that the required stock levels are maintained in line with achieving a first-time fix and achieving installation/removal assigned daily workload.
- Always adhere to Risk/Method Statements and contract Operating Procedures.
- Effectively communicate/escalate issues to the back-office scheduling team, Assessor or OT with a view to suggesting alternate installation methods and solutions to ensure the installation of the assigned workload.
- Participate in the company 24/7/365 call out rota and act as support in times of business need.
- Undertaking on minor electrical works in line with Part P electrical certification.
- Completion of work via smart phone PDA device.
- Rectification of snag/remedial works.
Education and Experience
- Highly experienced Mechanical / Electrical skills.
- Use of multi-meter / general hand tools.
- Experience of working in patient care environment.
- Happy working at height.
- General understanding of building structures and fixing methods.
Salary up to £32,000 PA plus Van, Uniform and Tools provided. Benefit package comes with salary sacrifice pension and Medicare.
Service & Installation Technician employer: Arthur Rose Recruitment Ltd
Contact Detail:
Arthur Rose Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Installation Technician
✨Tip Number 1
Familiarise yourself with the specific equipment you'll be working with, such as ceiling track hoisting systems and stair lifts. Understanding their installation and maintenance will give you a significant edge during interviews.
✨Tip Number 2
Highlight any previous experience in patient care environments or similar settings. This will demonstrate your ability to work empathetically and effectively with end users, which is crucial for this role.
✨Tip Number 3
Showcase your mechanical and electrical skills by discussing relevant projects or tasks you've completed. Being able to talk about your hands-on experience with tools and equipment will impress potential employers.
✨Tip Number 4
Be prepared to discuss health and safety practices, especially those related to working at height. Demonstrating your knowledge of safety protocols will reassure us that you prioritise safety in your work.
We think you need these skills to ace Service & Installation Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical and electrical skills, as well as any experience in patient care environments. Emphasise your ability to work at height and your familiarity with fixing methods.
Craft a Strong Cover Letter: In your cover letter, express your customer-centric approach and how you can contribute to the company's culture of putting the customer first. Mention specific examples from your past experiences that demonstrate your empathy and service excellence.
Highlight Relevant Experience: When detailing your work history, focus on roles where you performed installations or repairs, especially in healthcare settings. Include any relevant certifications, such as Part P electrical certification, to strengthen your application.
Showcase Problem-Solving Skills: In your application, provide examples of how you've effectively communicated and escalated issues in previous roles. This will demonstrate your ability to suggest alternate installation methods and solutions, which is crucial for this position.
How to prepare for a job interview at Arthur Rose Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your mechanical and electrical skills in detail. Highlight any relevant experience with tools like multi-meters and hand tools, as well as your familiarity with installation and repair processes.
✨Emphasise Customer-Centric Approach
Since the role requires a customer-first attitude, share examples of how you've successfully interacted with customers in previous roles. Demonstrating empathy and effective communication will be key.
✨Demonstrate Health and Safety Awareness
Familiarise yourself with health and safety practices relevant to the role. Be ready to discuss how you ensure compliance with safety guidelines during installations and repairs.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially regarding installation challenges. Think of specific instances where you had to adapt or suggest alternative methods to complete a task successfully.
