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- Tasks: Install and maintain ceiling track hoisting systems and stair lifts with a customer-first approach.
- Company: Join a leading healthcare provider dedicated to excellent service.
- Benefits: Salary up to £32,000, plus van, uniform, tools, and pension scheme.
- Why this job: Make a real difference in patient care while developing your technical skills.
- Qualifications: Mechanical/Electrical skills and experience in patient care environments required.
- Other info: Dynamic role with opportunities for growth and a supportive team culture.
The predicted salary is between 24000 - 32000 £ per year.
We are looking for a Service and Installation engineer to work with an industry leading healthcare provider. You will be responsible for the Service/Repair and Installation/Removal of ceiling track hoisting systems and Stair Lifts using a varied range of fixing methods, delivering excellent service to customers applying a customer centric and empathetic approach to the end user.
Essential Duties including but not limited to:
- Continually support and develop a culture of the customer comes first attitude.
- Ensure Health and Safety practices are continually followed.
- Responsible for achieving the daily assigned installation/removal workload of fixed equipment.
- Responsible for meeting the daily service maintenance and repair schedule.
- Weight testing equipment to Loler guidelines.
- Completion of Field service visits via smart phone PDA device.
- Managing van stock levels and consumables always ensuring that the required stock levels are maintained in line with achieving a first-time fix and achieving installation/removal assigned daily workload.
- Always adhere to Risk/Method Statements and contract Operating Procedures.
- Effectively communicate/escalate issues to the back-office scheduling team, Assessor or OT with a view to suggesting alternate installation methods and solutions to ensure the installation of the assigned workload.
- Participate in the company 24/7/365 call out rota and act as support in times of business need.
- Undertaking on minor electrical works in line with Part P electrical certification.
- Completion of work via smart phone PDA device.
- Rectification of snag/remedial works.
Education and Experience:
- Highly experienced Mechanical / Electrical skills.
- Use of multi-meter / general hand tools.
- Experience of working in patient care environment.
- Happy working at height.
- General understanding of building structures and fixing methods.
Salary up to £32,000PA plus Van, Uniform and Tools provided. Benefit package comes with salary sacrifice pension and Medicare.
Service & Installation Technician employer: Arthur Rose Recruitment Ltd
Contact Detail:
Arthur Rose Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Installation Technician
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You want to be able to explain why you're the perfect fit for the Service & Installation Technician role in a clear and confident way. Think about your experience with mechanical and electrical skills and how they relate to the job.
✨Tip Number 3
Don’t forget to highlight your customer service skills! Since this role is all about delivering excellent service, be ready to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to contribute to that customer-first culture.
We think you need these skills to ace Service & Installation Technician
Some tips for your application 🫡
Show Your Customer-Centric Side: In your application, make sure to highlight any experience you have in customer service. We want to see how you put the customer first and how you’ve handled situations with empathy and care.
Be Specific About Your Skills: When listing your skills, be specific about your mechanical and electrical expertise. Mention any tools or techniques you’re familiar with, especially if they relate to installation or repair work.
Safety First!: Don’t forget to mention your understanding of health and safety practices. We take this seriously, so showing that you’re aware of and adhere to safety guidelines will definitely catch our eye.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Arthur Rose Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical skills before the interview. Familiarise yourself with ceiling track hoisting systems and stair lifts, as well as the tools you'll be using. Being able to discuss your hands-on experience confidently will show that you're the right fit for the role.
✨Customer-Centric Mindset
Since this role is all about delivering excellent service, think of examples where you've gone above and beyond for customers in the past. Be ready to share how you apply a customer-centric approach and how empathy plays a role in your work. This will demonstrate that you understand the importance of putting the customer first.
✨Health and Safety First
Familiarise yourself with health and safety practices relevant to the job. Be prepared to discuss how you ensure compliance with safety guidelines during installations and repairs. Showing that you prioritise safety will reassure them that you can handle the responsibilities of the role.
✨Tech Savvy
Since you'll be using a smartphone PDA device for field service visits, make sure you're comfortable with technology. Brush up on any relevant software or apps you might need to use. Being tech-savvy will help you stand out as someone who can adapt quickly to the tools required for the job.
