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For Companies At a Glance
- Tasks: Drive revenue growth through customer engagement and support the sales team.
- Company: Established UK manufacturer of industrial chain products with a strong market presence.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact in the engineering and manufacturing sectors.
- Qualifications: Experience in sales or customer service, strong communication skills, and a proactive attitude.
- Other info: Great opportunity for career growth in a collaborative and innovative workplace.
The predicted salary is between 28800 - 48000 £ per year.
Purpose of the Role The Internal Sales Representative plays a central role in driving revenue growth through proactive customer engagement, sales support, and collaboration with external sales teams. Working within a well-established UK manufacturer of industrial chain products, the role involves identifying opportunities, nurturing customer relationships, and providing technically sound solutions to customers in engineering, OEM, and distribution sectors. Key Responsibilities 1. Lead Generation & Sales Development ·Generate and qualify new business leads via telephone, email, and digital outreach. ·Identify opportunities within target sectors (engineering, manufacturing, and distribution). ·Maintain and update customer data in the CRM system. 2. Customer Relationship Management ·Build, develop, and sustain strong relationships with both new and existing customers. ·Provide excellent customer service, ensuring prompt and accurate responses to enquiries and quotations. ·Proactively follow up on quotes and orders to maximise conversion rates. 3. Sales Support & Coordination ·Prepare quotations, proposals, and order documentation in line with customer requirements. ·Liaise with the operations, engineering, and logistics teams to ensure timely delivery of products. ·Support the external sales team by sharing lead intelligence and coordinating on key accounts. 4. Upselling & Product Knowledge ·Promote the company’s full product and service offering, identifying opportunities for upselling or cross-selling. ·Apply technical knowledge of chains, sprockets, and related engineering components to offer tailored solutions. ·Keep abreast of new products, technologies, and market trends. 5. Collaboration & Reporting ·Work closely with external sales, marketing, and production teams to deliver consistent messaging and a joined-up customer experience. ·Produce regular reports and forecasts on sales performance, pipeline activity, and customer feedback. ·Contribute to sales meetings and input into strategy development. Skills & Attributes Essential: ·Proven experience in internal sales, telesales, or customer service (ideally within manufacturing, engineering, or distribution). ·Strong communication and negotiation skills, with the ability to build rapport at all levels. ·Proficiency in CRM systems and Microsoft Office applications. ·Commercially aware with strong attention to detail and follow-through. ·Team player with a proactive, customer-focused attitude. Desirable: ·Background in mechanical engineering, industrial components, or supply chain/distribution. ·Understanding of industrial chain products or related sectors ·Experience supporting field sales teams in a technical or manufacturing environment. Qualifications ·Minimum GCSEs (or equivalent) in English and Maths. ·Further education or qualifications in Sales, Business, or Engineering (advantageous). ·Full right to work in the UK
Internal Sales Representative employer: Arthur Rose Recruitment Ltd
Contact Detail:
Arthur Rose Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Representative
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out from the crowd.
✨Tip Number 2
Practice your pitch! Whether it’s over the phone or in person, being able to clearly articulate your experience and how it relates to the role is key. We recommend rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Internal Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Internal Sales Representative. Highlight your experience in internal sales, customer service, and any technical knowledge you have about engineering or industrial products. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how your skills align with our needs. Mention specific experiences that demonstrate your ability to build customer relationships and support sales efforts.
Show Off Your Communication Skills: As an Internal Sales Representative, strong communication is key. In your application, make sure your writing is clear and professional. This is your opportunity to showcase your ability to engage effectively with customers and colleagues alike.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it shows us you're keen on joining the StudySmarter family!
How to prepare for a job interview at Arthur Rose Recruitment Ltd
✨Know Your Products Inside Out
Make sure you have a solid understanding of the company's products, especially industrial chains and related components. This will help you answer technical questions confidently and demonstrate your ability to provide tailored solutions.
✨Showcase Your Communication Skills
Since the role involves building relationships with customers, practice articulating your thoughts clearly and concisely. Prepare examples of how you've successfully engaged with clients in the past, highlighting your negotiation skills and customer service experience.
✨Familiarise Yourself with CRM Systems
Brush up on your knowledge of CRM systems, as you'll be expected to maintain customer data and track leads. If you have experience with specific software, mention it during the interview to show you're ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle customer inquiries. Think of scenarios where you've turned a lead into a sale or resolved a customer issue, and be ready to discuss these experiences in detail.
