At a Glance
- Tasks: Lead business applications, ensuring top-notch service and stakeholder satisfaction.
- Company: A leading organisation in a highly regulated environment with a collaborative culture.
- Benefits: Highly competitive salary, bonus, benefits, and hybrid working arrangement.
- Other info: Join a dynamic team with significant investment in technology and career growth opportunities.
- Why this job: Make a real impact by bridging business and technology while driving service excellence.
- Qualifications: Experience in application management, strong stakeholder management, and problem-solving skills.
The predicted salary is between 60000 - 80000 £ per year.
- Business Applications Lead
- London | Hybrid (3 days per week) | Highly Competitive + Bonus + Benefits]
A leading organisation operating within a highly regulated environment is seeking an experienced
Business Applications Lead to join its Technology Operations team.
This is a key role responsible for ensuring business-critical applications are effectively supported, governed, and aligned to business priorities.
Acting as the bridge between business stakeholders, technology teams, and third-party suppliers, you will drive service excellence, stakeholder engagement, and continuous improvement across a complex application landscape.
The Role
You will be responsible for the operational ownership and governance of a portfolio of business applications, ensuring high levels of service performance, stakeholder satisfaction, and supplier accountability.
Working closely with senior business stakeholders, technology teams, and external partners, you will manage service issues, oversee application performance, support operational change, and ensure technology services continue to meet evolving business needs.
This role is focused on service ownership, stakeholder management, operational governance, and supplier management rather than hands-on technical delivery.
Key Responsibilities
- Act as the primary liaison between business stakeholders and Technology Operations.
- Build strong relationships across business and technology functions.
- Oversee service performance across a portfolio of business-critical applications.
- Lead and coordinate the resolution of service issues and escalations.
- Manage third-party technology suppliers and service partners.
- Produce service reporting, performance metrics, and management information.
- Drive continuous improvement initiatives across application services.
- Support the successful transition of new applications and changes into live service.
- Ensure operational requirements are considered throughout the application lifecycle.
- Contribute to service strategy, governance, and planning activities.
Experience Required
- Experience within Application Management, Service Delivery, Technology Operations, or Business Relationship Management.
- Strong stakeholder management experience within a complex organisation.
- Experience working with outsourced service providers and technology partners.
- Proven ability to manage business-critical applications and services.
- Knowledge of IT Service Management principles and frameworks.
- Experience driving service improvements and operational governance.
- Strong communication, influencing, and problem-solving skills.
- Experience gained within a regulated industry is advantageous.
- What's on Offer
- High-profile role with significant stakeholder exposure.
- Opportunity to influence service strategy and operational performance.
- Collaborative and supportive team environment.
- Large-scale technology environment with significant investment.
- Hybrid working arrangement (typically 3 days in the London office).
- Competitive salary, bonus, and benefits package.
This opportunity would suit an individual who enjoys operating between business and technology functions, building strong relationships, improving services, and driving value across a complex application environment.
Business Application Lead in Slough employer: Arthur Recruitment
Join a forward-thinking personal lines insurer that values innovation and creativity in its pricing team. With a strong emphasis on employee growth, you will have the opportunity to develop your skills in a collaborative environment while working on cutting-edge pricing methodologies. Enjoy a supportive work culture that encourages curiosity and offers meaningful career advancement opportunities in a dynamic sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Application Lead in Slough
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Arthur Recruitment!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Application Lead in Slough
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Arthur Recruitment, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Arthur Recruitment
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Arthur Recruitment’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
