At a Glance
- Tasks: Lead the support and performance of critical applications in a dynamic environment.
- Company: A leading organisation in the Insurance and Financial Services sector.
- Benefits: Competitive salary, bonus, benefits, and hybrid working options.
- Other info: Collaborative culture with opportunities for professional growth.
- Why this job: Make a real impact on service quality and operational performance.
- Qualifications: Experience in application support and strong communication skills required.
The predicted salary is between 100000 - 100000 £ per year.
A leading organisation within the Insurance and Financial Services sector is seeking an experienced Application Support Manager to join its Technology function. This is a key position responsible for the operational support, stability, performance and continual improvement of a portfolio of business-critical Front Office applications.
Working closely with business stakeholders, technology teams and third-party suppliers, you will play a central role in ensuring application services remain secure, available and aligned to business objectives.
Key Responsibilities- Own the support and operational performance of business-critical applications
- Lead Major Incident, Problem and Service Management activities
- Drive service improvements, automation and operational excellence
- Manage supplier relationships, service reviews and performance reporting
- Support change, release and deployment activities
- Act as the primary liaison between business stakeholders and technology teams
- Ensure applications remain secure, stable and fit for purpose
- Application Support, Application Management or IT Operations background
- Strong Incident, Problem and Change Management experience
- Experience supporting business-critical enterprise applications
- Supplier and Vendor Management experience
- Strong stakeholder engagement and communication skills
- ITIL knowledge and service management expertise
- Insurance or Financial Services experience preferred
- High-profile role with strong business exposure
- Large and complex application environment
- Opportunity to influence service quality and operational performance
- Collaborative culture and supportive leadership team
- Strong investment in technology and applications
- Excellent salary, bonus and benefits package
For a confidential discussion, please contact me directly.
Application Support Manager in Slough employer: Arthur Recruitment
Join a forward-thinking personal lines insurer that values innovation and creativity in its pricing team. With a strong emphasis on employee growth, you will have the opportunity to develop your skills in a collaborative environment while working on cutting-edge pricing methodologies. Enjoy a supportive work culture that encourages curiosity and offers meaningful career advancement opportunities in a dynamic sector.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Manager in Slough
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Arthur Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Arthur Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Application Support Manager in Slough
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Arthur Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Arthur Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Arthur Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Arthur Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Arthur Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Arthur Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
