Regulatory & Risk Analyst

Job Description – Conduct Risk Specialist This role supports the execution of the annual Conduct Risk Plan and the ongoing development of the Conduct Risk Framework. Working closely with Compliance and business teams, the role ensures regulatory requirements—particularly those relating to Conduct Risk, Consumer Duty, and complaints—are effectively met and embedded across the organization. Key Responsibilities: Assist in delivering the Conduct Risk Plan and embedding conduct risk principles throughout the business. Support the operation and development of the Conduct Risk Framework, ensuring alignment with FCA and Lloyd’s requirements. Conduct reviews of new and existing products, including completing Conduct Pre-Bind Questionnaires and Fair Value Assessments. Monitor conduct risks across the product lifecycle, ensuring issues are identified, tracked, and escalated where appropriate. Maintain and update conduct policies, controls, and procedures in response to regulatory developments. Provide guidance and training to staff on conduct risk, Consumer Duty, and good customer outcomes. Prepare regular internal conduct risk reports and contribute to Consumer Duty reporting and annual reviews. Collaborate with internal stakeholders to support governance activities, product oversight, and conduct risk assurance. Engage with external regulatory bodies and market forums as needed on conduct-related matters. Support complaints oversight and ensure conduct risk themes are identified and addressed.