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For Companies At a Glance
- Tasks: Become the go-to expert for our new quote and bind platform, helping customers and underwriting teams.
- Company: Join a dynamic (re)insurance firm known for its friendly culture and employee investment.
- Benefits: Enjoy a flexible working model with 3 days in the office and a bonus of up to 25%.
- Why this job: Be part of a growing team that values your insights and offers real career progression.
- Qualifications: Must have 3+ years in PMO, Product, or IT Support, plus Italian language skills.
- Other info: Opportunity to create user guides and lead customer training sessions.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity to join a dynamic and growing (re)insurance and Lloyd’s managing agent that provides bespoke specialty risk-transfer solutions.
This role will be focusing on their newly launched quote and bind platform .
As the Product Analyst, your role is to serve as a product expert, product evangelist, and the voice of the customer. You will be working closely with the underwriting teams to understand their pain points and provide technical support. Working proficiency in Italian is required.
The ideal candidate will have experience supporting underwriting teams or hands on experience with a quote and bind platform. In addition to excellent stakeholder management skills, experience drawing insights from data and the ability to learn quickly.
Responsibilities
- Serve as the first point of contact to resolve technical issues and respond to customer inquiries across various support channels.
- Maintain expertise in product features and updates to provide accurate guidance and deliver customer training sessions.
- Gather customer feedback, analyse performance metrics to understand customer and product usage, monitor system integrations, and liaise with suppliers to prioritise enhancements and ensure the platform remains secure and up to date.
- Create and maintain user guides, FAQs, and support materials to empower customers.
- Coordinate and execute pre-release testing in the UAT environment and support business users in validating new features or fixes to ensure reliability and functionality.
Skills and Experience
- Working proficiency in Italian is required.
- 3+ years' of experience in PMO, Product, or IT Support within the London Insurance industry .
- Excellent written and verbal communication skills.
- Experience working with Underwriters or underwriting technology/processes.
- Ability and desire to learn and grow.
- Ability to draw insights from data.
About the company
A dynamic and friendly environment with a strong reputation for investing in its employees, experiencing steady growth. Offers opportunities for professional development and career progression.
Working model: 3 days in the London Office
Discretionary bonus: Up to 25%
If you are interested in this role or other Product Analyst jobs in Insurance, please apply below or contact Sofia Chaves ( )
Product Analyst employer: Arthur Recruitment
Contact Detail:
Arthur Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Analyst
✨Tip Number 1
Familiarise yourself with the quote and bind platform used in the insurance industry. Understanding its features and functionalities will help you speak confidently about it during interviews and demonstrate your expertise.
✨Tip Number 2
Brush up on your Italian language skills, as working proficiency is a requirement. Practising technical vocabulary related to product analysis and underwriting in Italian can give you an edge over other candidates.
✨Tip Number 3
Network with professionals in the London Insurance industry, especially those who work with underwriting teams. Engaging in conversations can provide insights into their challenges and needs, which you can address in your application.
✨Tip Number 4
Prepare to discuss how you've previously drawn insights from data to improve processes or products. Having specific examples ready will showcase your analytical skills and ability to contribute to the role effectively.
We think you need these skills to ace Product Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and required skills. Highlight your experience with underwriting teams and any familiarity with quote and bind platforms in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, especially in PMO, Product, or IT Support within the London Insurance industry. Emphasise your communication skills and ability to draw insights from data.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your working proficiency in Italian and how your background aligns with the company's needs and culture.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors. Ensure clarity and professionalism in your writing, as excellent communication skills are crucial for this position.
How to prepare for a job interview at Arthur Recruitment
✨Showcase Your Product Knowledge
As a Product Analyst, it's crucial to demonstrate your understanding of the quote and bind platform. Be prepared to discuss its features, benefits, and any recent updates. This will show your potential employer that you are not just familiar with the product but also passionate about it.
✨Highlight Your Stakeholder Management Skills
Since you'll be working closely with underwriting teams, emphasise your experience in managing relationships with stakeholders. Share specific examples of how you've successfully resolved issues or improved processes through effective communication and collaboration.
✨Prepare for Technical Questions
Expect questions related to technical support and troubleshooting. Brush up on common issues that users might face with the platform and think about how you would approach resolving them. This will demonstrate your problem-solving skills and readiness for the role.
✨Demonstrate Your Data Analysis Skills
Be ready to discuss how you've drawn insights from data in previous roles. Prepare examples of how you've used data to inform decisions or improve product performance. This will highlight your analytical abilities, which are key for this position.
