Home-Based | North East England | Field & Desk-Based Claims Handling
A leading claims and risk solutions business is seeking an experienced Liability Loss Adjuster to join its growing Casualty team. This is a predominantly home-based role, managing a portfolio of liability claims across the North East, with travel required for investigations, site visits, and client meetings.
This is an excellent opportunity for an experienced Casualty or Liability Adjuster looking to join a well-established organisation that offers genuine career progression, professional development, and long-term stability within a supportive and collaborative environment.
The Role
You will be responsible for investigating and managing a varied portfolio of liability claims from instruction through to conclusion, ensuring matters are handled efficiently, fairly, and in line with client requirements.
Key responsibilities include:
- Managing a caseload of liability and casualty claims across the North East.
- Conducting site visits and field investigations where required.
- Liaising with insurers, policyholders, brokers, solicitors, and other stakeholders.
- Gathering evidence and reviewing relevant documentation.
- Assessing policy coverage, liability, causation, and quantum.
- Preparing detailed reports and recommendations for clients.
- Maintaining accurate reserves and providing regular claim updates.
- Negotiating settlements within delegated authority levels.
- Delivering excellent customer service while progressing claims to resolution.
- Ensuring compliance with client procedures, regulatory requirements, and industry best practices.
About You
Applications are welcomed from individuals with experience in:
- Liability Loss Adjusting
- Casualty Adjusting
- Personal Injury Claims
- Public Liability Claims
- Employers' Liability Claims
The successful candidate will demonstrate:
- Strong investigative and analytical skills.
- Excellent communication and stakeholder management abilities.
- The ability to work independently in a remote environment.
- Sound understanding of liability claims handling principles.
- Strong report writing and negotiation skills.
- A full UK driving licence and willingness to travel throughout the North East.
What's on Offer
- Fully remote working arrangement.
- Regional North East caseload with limited long-distance travel.
- Competitive salary and comprehensive benefits package.
- 25 days annual leave plus bank holidays, with the option to purchase additional leave.
- Life assurance.
- Professional qualifications and funded training opportunities.
- Leadership and career development programmes.
- Employee wellbeing support and assistance programme.
- Retail and lifestyle discounts through a flexible rewards platform.
- Enhanced family-friendly benefits.
- Flexible benefits including health and wellbeing options.
This position would particularly suit an ambitious Liability or Casualty Adjuster looking to join a growing team where they can further develop their technical expertise while enjoying the flexibility of a home-based role.
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Loss Adjuster in North East employer: Arthur Recruitment
As a global insurer, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles. With a strong focus on professional development, we offer extensive growth opportunities and the chance to influence key underwriting strategies in the UK SME & Mid-Market sector. Our collaborative environment, combined with the support of an international network, makes us an exceptional employer for those seeking meaningful and rewarding careers.
