Home-Based | South East England | Field-Based Role Covering the M1 Corridor, Milton Keynes, Watford & M25 Region
An established and growing claims solutions business is looking to appoint an experienced Casualty Loss Adjuster to join its expanding team. This is a home-based, field-focused role offering autonomy, flexibility, and the opportunity to manage a varied portfolio of casualty claims across the South East.
Covering a well-defined geographical patch including the M1 corridor, Milton Keynes, Watford and the wider M25 region, you'll work closely with insurers, brokers, policyholders and legal representatives, conducting investigations and driving claims through to successful resolution.
This opportunity would suit an experienced Casualty Adjuster, Liability Adjuster, Claims Investigator or Loss Adjuster seeking a fresh challenge with a business that invests heavily in its people and offers genuine career progression.
The Role
As a Casualty Loss Adjuster, you will be responsible for handling a portfolio of liability claims from instruction through to settlement, undertaking both field and desk-based investigations.
Key responsibilities include:
- Investigating employers' liability, public liability and other casualty claims.
- Conducting site visits and claimant interviews where required.
- Liaising with insurers, brokers, policyholders, solicitors and other stakeholders.
- Gathering evidence and reviewing documentation to establish liability and quantum.
- Assessing policy coverage and indemnity considerations.
- Preparing detailed reports and recommendations for clients.
- Managing claim reserves and ensuring files remain accurately updated.
- Negotiating settlements within delegated authority levels.
- Driving claims to conclusion while delivering an excellent customer experience.
- Maintaining compliance with client procedures, industry regulations and best practice.
About You
To be considered, you should have:
- Previous experience as a Loss Adjuster or Casualty Claims professional.
- Strong knowledge of casualty and liability claims handling.
- Understanding of insurance principles and the wider insurance market.
- Knowledge of legal frameworks, Civil Procedure Rules and Claims Portal processes.
- Excellent communication and relationship-building skills.
- Strong investigation, negotiation and report-writing capabilities.
- The ability to effectively manage your own workload and diary.
- Good organisational and planning skills.
- A full UK driving licence.
What's on Offer
- Home-based role with regional travel.
- Competitive salary and bonus potential.
- 25 days annual leave plus bank holidays, increasing with service.
- Option to purchase additional annual leave.
- Pension scheme with employer contributions.
- Life assurance cover.
- Funded professional qualifications and training support.
- Structured career development and leadership programmes.
- Retail, leisure and lifestyle discounts.
- Employee assistance programme and wellbeing support.
- Flexible benefits package including healthcare options.
- Enhanced family-friendly policies.
- Long-term career opportunities within a growing and highly respected organisation.
This is an excellent opportunity for a technically strong Casualty or Liability professional looking for the flexibility of a home-based role while maintaining a varied field presence across the South East insurance market.
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Loss Adjuster in Milton Keynes employer: Arthur Recruitment
As a global insurer, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles. With a strong focus on professional development, we offer extensive growth opportunities and the chance to influence key underwriting strategies in the UK SME & Mid-Market sector. Our collaborative environment, combined with the support of an international network, makes us an exceptional employer for those seeking meaningful and rewarding careers.
