Senior Business Transformation Analyst
Are you an experienced Business Analyst / Business Transformation professional with a strong background in Commercial Insurance and a passion for using data, technology and AI to drive meaningful change?
We're working with a leading global insurance organisation that is looking for a Senior Business Transformation Analyst to join its UK Change & Transformation function.
This is a high-impact opportunity for someone who enjoys working at the intersection of business, data, technology and transformation, partnering with senior stakeholders to shape and deliver strategic change across the insurance operation.
The Opportunity
You'll play a key role in identifying opportunities, shaping solutions and supporting the future operating model across areas such as:
- Underwriting and underwriting operations
- Claims
- Pricing and rating
- Policy administration
- Distribution and broker connectivity
- Delegated authority
- Operational resilience and regulatory change
You'll lead business analysis and discovery across complex transformation initiatives, working closely with business leaders, technology teams and delivery specialists.
Key Responsibilities
- Lead analysis of complex business and operational challenges
- Map processes, capabilities, value streams and operating models
- Shape future-state solutions and target operating models
- Lead discovery sessions and senior stakeholder workshops
- Define business outcomes, KPIs and benefits
- Translate data and analytics into actionable business recommendations
- Identify opportunities for automation, AI and digital innovation
- Support large-scale transformation programmes from discovery through delivery
- Influence senior stakeholders and challenge assumptions constructively
- Help develop and embed modern BA and transformation practices
What We're Looking For
Essential:
- Significant Business Analysis experience within Commercial Insurance
- Strong understanding of London Market and/or Company Market operations
- Experience delivering complex or large-scale transformation programmes
- Strong analytical and problem-solving skills
- Experience with SQL, Power BI, Tableau or similar
- Practical experience using AI-enabled tools to improve analysis and delivery
- Excellent stakeholder management and facilitation skills
- Confidence working with senior business and technology stakeholders
Desirable:
- Business Architecture experience
- Lean Six Sigma / Continuous Improvement
- Product ownership or consulting experience
- Exposure to cloud, workflow or automation platforms
- Experience across underwriting, claims, pricing or insurance operations
Senior Business Transformation Analyst in London employer: Arthur Recruitment
Join a forward-thinking personal lines insurer that values innovation and creativity in its pricing team. With a strong emphasis on employee growth, you will have the opportunity to develop your skills in a collaborative environment while working on cutting-edge pricing methodologies. Enjoy a supportive work culture that encourages curiosity and offers meaningful career advancement opportunities in a dynamic sector.
