Arthur Recruitment in London is seeking an IT Support Lead to be the trusted face of IT across the business. The role focuses on expert service management, stakeholder engagement and driving improvements in the IT support experience.
You will lead through influence rather than direct line management, shaping service delivery, collaborating with Infrastructure and Project teams, and managing relationships with third-party providers to ensure outstanding support for colleagues.
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IT Support Lead: Service Excellence Champion employer: Arthur Recruitment
As a global insurer, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to take ownership of their roles. With a strong focus on professional development, we offer extensive growth opportunities and the chance to influence key underwriting strategies in the UK SME & Mid-Market sector. Our collaborative environment, combined with the support of an international network, makes us an exceptional employer for those seeking meaningful and rewarding careers.
