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For Companies At a Glance
- Tasks: Support onboarding and manage DCA contracts while analysing performance data.
- Company: Arthur Financial, a growing firm with a strong market reputation.
- Benefits: Inclusive environment, career growth opportunities, and hands-on experience.
- Why this job: Join a dynamic team and make a real impact in claims operations.
- Qualifications: Experience in claims or delegated authority oversight is preferred.
- Other info: Ideal for detail-oriented individuals passionate about process improvement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Consultant at Arthur Financial | Tom.Odell@arthur.co.uk | 02035877481 | Delegated Authority (DA)
An exciting opportunity has opened up to join a growing claims operations team in a key delegated authority oversight role. This is a hands-on position with exposure to DCAs across the globe, working closely with internal claims adjusters and external partners to ensure robust performance and governance across the delegated claims function.
With a strong reputation in the market and clear growth ambitions, this business offers a supportive and inclusive environment where you’ll be trusted to take ownership and contribute to continuous improvement across delegated claims. Ideal for someone with experience in claims or DA oversight looking to take their next step in a more autonomous role.
Key responsibilities
- Support onboarding and ongoing due diligence of Delegated Claims Administrators (DCAs), ensuring adherence to internal governance frameworks.
- Manage the administration of DCA contracts and assist in the negotiation of terms and service level agreements.
- Collate and analyse KPI data for reporting and monitoring purposes, escalating concerns where performance falls below standards.
- Maintain accurate logs and trackers, providing up-to-date information on DCA performance and audit recommendations.
- Assist with DCA audit planning and ensure recommendations are followed up to completion.
- Ensure completeness and accuracy of claims bordereaux, working with the wider claims ops team on reconciliation and query resolution.
- Monitor loss fund balances and undertake reconciliations to return surplus funds.
Experience required
- Good understanding of the Lloyd’s and London Market with a focus on delegated authority or claims operations.
- Experience working with DCAs or delegated claims practices is desirable.
- Strong communication skills and a detail-oriented mindset with a passion for improving processes and ensuring data accuracy.
Details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Analyst
- Industries: Insurance
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DCA analyst employer: Arthur Recruitment
Contact Detail:
Arthur Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DCA analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in claims or delegated authority roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their growth.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers—make them your own!
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to engage directly with us. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace DCA analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the DCA analyst role. Highlight your experience in claims operations and any work with DCAs. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delegated authority oversight and how you can contribute to our team's success. Keep it engaging and relevant!
Showcase Your Analytical Skills: Since this role involves collating and analysing KPI data, make sure to mention any relevant experience you have with data analysis. We love candidates who can demonstrate their attention to detail and problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Arthur Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of delegated authority and claims operations. Familiarise yourself with the key responsibilities mentioned in the job description, especially around DCA oversight and governance frameworks. This will show that you're not just interested in the role but also understand its nuances.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations related to DCA performance or contract negotiations. Think of examples from your past experience where you've successfully managed similar challenges. This will demonstrate your problem-solving skills and ability to take ownership.
✨Showcase Your Analytical Skills
Since the role involves collating and analysing KPI data, be ready to discuss your experience with data analysis. Bring examples of how you've used data to drive improvements in previous roles. This will highlight your detail-oriented mindset and passion for enhancing processes.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.
