Cyber Claims Adjuster (Spanish)

Overview

A highly regarded Lloyd’s Syndicate has partnered with Arthur Recruitment to search for a Cyber Claims Adjuster who is proficient in Spanish or German. This is an exciting opportunity to join a leader in cyber claims in the Lloyd’s and London market. The successful candidate will be a conscientious, hardworking claims professional with experience in cyber and technology claims and will work closely with the claims department’s internal Incident Response Team to guide clients and triage incidents with the appropriate external response partners to deliver high quality response to cyber incidents.

Salary and location are not specified in this posting; based in London.

Responsibilities

• Proactively handle cyber and technology claims on behalf of the company’s capacity providers from first notification of loss to settlement across Spanish or German jurisdictions
• Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service
• Actively work with a panel of response vendors during claims incidents
• Ensure prompt and accurate reserving, identify and pursue relevant third party recoveries and seek to reduce claims leakage
• Prioritize where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries

Experience / Qualifications

• Experience dealing with external stakeholders in a customer service or consultancy environment
• Ability to manage the work involved in cyber incidents and/or forensic investigations
• Good understanding of insurance policy wordings – cyber and tech policies are a particular advantage
• Experience with cross-border and international cyber incidents or forensic investigations, or at minimum a good understanding of international considerations relating to cyber claims, particularly with regards to Spain and Germany

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance
• Industries: Insurance

If you’re interested in this role and would like a confidential chat to discuss any questions, please contact Chris Hughes at Arthur Recruitment via email at Chris.hughes@arthur.co.uk or on 0203 587 7471.