Overview
In this role you support Public Sector clients by delivering accurate, timely service and building insurance knowledge. You work within a fast-paced, collaborative team to manage renewals, policy administration, and client communication. You’ll contribute to a client-centric service culture and help ensure compliant, well-documented processes. This is an opportunity to develop actuarial and regulatory understanding while making a meaningful impact for clients and the business.
Pay / Benefits
- Competitive compensation
- Comprehensive benefits programs
- Career development opportunities
- Collaborative, people-first culture
- Accessible leadership
- Meaningful work with global reach and local impact
Responsibilities
- Create documents outlining new customers’ insurance requirements
- Obtain renewal terms and research alternatives for presentations
- Coordinate renewal quotes and mid-term adjustments
- Maintain accurate client records in the system and ensure timely updates
- Handle insurer queries and confirm cover with insurers
- Secure delivery and verification of policy documentation
- Address account queries and credit control issues with urgency
- Apply fundamental legal/regulatory policy to internal policies and contracts
Key requirements
- Larger Commercial/Corporate Insurance cross-class experience (desirable)
- Dip CII / FIT or GCSE-level education or equivalent (desirable)
- Experience working to targets with SLA attainment in a regulated environment
- Risk-aware handling of customer information with proactive risk mitigation
- Strong communication and rapport-building skills
- Due diligence, process-driven, and deadline-oriented
- High accuracy and attention to detail, with initiative to support teammates
- Fully proficient in MS Office
- Eligible to work in the UK
- Strong communication and interpersonal skills
- Team collaboration and relationship building
- Proactive learning and problem-solving mindset
- MS Office proficiency
- Understanding of insurance contracts and regulatory policy
- Basic insurance knowledge and documentation handling
Public Sector Client Relationship Manager in Swindon employer: Arthur J. Gallagher & Co.
At Gallagher Benefit Services, we pride ourselves on being an exceptional employer that champions a collaborative and people-first culture. As a Business Development Director in our Change & Transformation practice, you'll enjoy competitive compensation, comprehensive benefits, and ample opportunities for career development while making a meaningful impact on businesses and their employees. Join us in a dynamic environment where your ideas are valued, and you can thrive alongside a community of trusted experts and bold explorers.
