Operations Control - Training Co-ordinator in London

Operations Control - Training Co-ordinator in London

London Full-Time No working from home possible
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IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust.

You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. OverviewAt Gallagher, we're looking for a Senior Associate – Training to play a key role in strengthening operational excellence across our Specialty business.

This is an exciting opportunity to design and deliver impactful training that supports regulatory compliance, risk management, and business transformation.

You will be responsible for coordinating, creating, and delivering high-quality training that enhances understanding of operational controls, regulatory requirements, and policy updates. You'll also support onboarding and major change initiatives, including system rollouts, by ensuring colleagues are equipped with the knowledge they need to succeed.

How you'll make an impactManage and maintain a structured training calendar across the Specialty businessDesign and deliver engaging training on operational controls, risk management, and regulatory requirementsSupport onboarding by developing effective induction programmes and learning pathwaysDrive consistency in training approach, content, and delivery across business unitsPartner with stakeholders and subject matter experts to identify and address training needsSupport rollout of key change initiatives, including new systems and platformsMaintain accurate training records and monitor completion and engagementGather feedback and continuously improve training content and deliveryPromote awareness of key policies, controls, and regulatory expectationsAbout YouExperience delivering or coordinating training within an operational, risk, compliance, or insurance environmentStrong understanding of operational controls, regulatory frameworks, and policy governanceConfident presenting complex information in a clear, engaging wayExcellent organisational skills, with the ability to manage multiple prioritiesStrong stakeholder engagement and collaboration skillsProactive, adaptable, and able to work independentlyHigh attention to detail and commitment to accuracyDesirable: Experience in insurance, broking, or underwriting environmentsExperience supporting onboarding, change programmes, or system rolloutsRelevant professional qualifications (insurance, risk, or L&D)Compensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensationComprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Operations Control - Training Co-ordinator in London employer: Arthur J. Gallagher & Co.

At Gallagher Benefit Services, we pride ourselves on being an exceptional employer that champions a collaborative and people-first culture. As a Business Development Director in our Change & Transformation practice, you'll enjoy competitive compensation, comprehensive benefits, and ample opportunities for career development while making a meaningful impact on businesses and their employees. Join us in a dynamic environment where your ideas are valued, and you can thrive alongside a community of trusted experts and bold explorers.

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Contact Details:

Arthur J. Gallagher & Co. Recruitment Team