IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust.
You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. OverviewWe're looking for an experienced Assurance & Governance Manager to join our Operations Control team within Gallagher Specialty.
This is a high-impact role where you'll lead the development and delivery of a robust first line assurance framework, ensuring our operational control environment is effective, scalable, and aligned to enterprise standards.
You'll play a key role in strengthening governance, enhancing control ownership, and providing clear, insightful assurance to senior stakeholders—helping us maintain strong regulatory compliance while supporting commercial objectivesHow you'll make an impactLeadership & team developmentLead and develop a high-performing Assurance & Governance teamSet clear objectives and foster a culture of accountability and continuous improvement Stakeholder engagement (core focus)Act as a trusted advisor to senior stakeholders across the businessInfluence and challenge effectively to strengthen control ownershipPresent clear insights at senior governance forumsAssurance & control environmentOwn and deliver the 1st Line Operational Control PlanOversee quality assurance, assurance reviews, and thematic analysisEnsure effective implementation of the three lines of defence modelGovernance & oversightMaintain governance frameworks, forums, and oversight structuresSupport effective decision-making through robust governance processesAudit, risk & regulatory engagementLead engagement with Audit, Risk, Compliance, and regulatorsCoordinate internal and external auditsProvide clear evidence of control effectiveness and complianceContinuous improvementDrive enhancements to controls and processesSupport business change, including acquisitions and integrationBalance regulatory expectations with commercial outcomesAbout YouSignificant experience in assurance, governance, or operational riskProven leadership experience, with the ability to develop high-performing teamsStrong track record of working with and influencing senior stakeholdersKnowledge of governance frameworks and regulatory environments, ideally within insurance, broking, or underwritingExcellent communication skills with the ability to present complex information clearlyExperience delivering or operating quality assurance and control frameworksCompensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
Competitive compensationComprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Operations Control - Assurance, Governance and Change Manager in London employer: Arthur J. Gallagher & Co.
At Gallagher Benefit Services, we pride ourselves on being an exceptional employer that champions a collaborative and people-first culture. As a Business Development Director in our Change & Transformation practice, you'll enjoy competitive compensation, comprehensive benefits, and ample opportunities for career development while making a meaningful impact on businesses and their employees. Join us in a dynamic environment where your ideas are valued, and you can thrive alongside a community of trusted experts and bold explorers.
