Overview
As a Principal Pensions Administrator, you will manage a portfolio of DB, DC and Hybrid pension schemes, ensuring accurate, timely administration and strong client service. You will guide and develop a team, support the Client Executive unit, and engage with clients and scheme members to communicate clearly. You’ll handle payrolls, cashflows, and pension-related calculations while collaborating with cross-functional colleagues. This role offers impact across clients and teams within a global benefits organization. You’ll contribute to shaping effective pension strategies and operational excellence.
Pay / Benefits
- competitive compensation
- comprehensive benefits programs
- career development opportunities
- collaborative, people-first culture
- global reach with local impact
Responsibilities
- Administer and oversee a portfolio of pension schemes (DB, DC, Hybrid) ensuring accuracy and timeliness
- Allocate cases and perform/review automated and manual calculations
- Draft and review correspondence, reports, and manage pensioner payrolls
- Provide guidance and training to pensions administrators and senior pensions administrators
- Support the Client Executive team and attend client meetings or new business pitches
- Liaise with scheme members (email, phone, letters) with clear, professional communication
- Manage cashflows, investments, disinvestments, and invoices
- Collaborate with team members and build relationships with supporting teams
- Assist the Team Leader and deputise when needed
Key requirements
- At least 5 years’ experience in administering DB, DC, or Hybrid pension schemes
- Currently studying or has achieved Pension Management Institute CPC qualification
- Experience in managing or mentoring team members
- Strong analytical skills with a logical approach to problem-solving
- Ability to explain complex calculations in simple terms
- Excellent written and verbal communication skills
- Proficient in Microsoft Office and able to process data accurately
- Team player with strong prioritisation skills to meet deadlines and disclosure requirements
- strong communication
- teamwork
- prioritisation
- Microsoft Office
- data processing accuracy
- pension calculation knowledge
Principal Pensions Administrator in Liverpool employer: Arthur J. Gallagher & Co.
At Gallagher Benefit Services, we pride ourselves on being an exceptional employer that champions a collaborative and people-first culture. As a Business Development Director in our Change & Transformation practice, you'll enjoy competitive compensation, comprehensive benefits, and ample opportunities for career development while making a meaningful impact on businesses and their employees. Join us in a dynamic environment where your ideas are valued, and you can thrive alongside a community of trusted experts and bold explorers.
