At a Glance
- Tasks: Manage client portfolios and support Account Executives in delivering exceptional service.
- Company: Join Gallagher, a dynamic leader in insurance and risk management.
- Benefits: Competitive pay, comprehensive benefits, and career development opportunities.
- Other info: Flexible working options available in a collaborative team environment.
- Why this job: Make a real impact while growing your expertise in specialist insurance sectors.
- Qualifications: Strong interpersonal skills and customer service experience are essential.
The predicted salary is between 47250 - 57750 £ per year.
At Pen, we don't just underwrite risk, we unlock possibility. We're a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we're transforming what it means to be an MGA in today's insurance landscape.
We're now looking for a knowledgeable and client-focused Account Manager to join the team. This is a varied and fast-paced role, where you'll support Account Executives while also taking ownership of your own portfolio of clients, ensuring they are exceptionally well looked after at every stage.
If you take pride in delivering a high standard of service, enjoy building relationships, and want to deepen your expertise in specialist insurance sectors, this is an excellent opportunity to grow your career in a dynamic environment. The role can be office-based or hybrid, with only occasional time required in the office.
How you'll make an impact:
- Working in partnership with our Account Executives and managing your own portfolio to meet the demands and needs of our clients, as well as securing new clients.
- Negotiating terms with insurers, building renewal documentation, processing mid-term adjustments and crafting compelling proposals for new and existing clients.
- Ensure client details are recorded accurately and entered onto Acturis quickly; this allows us to keep all client records accurate for audit purposes.
- Assist your clients with queries, confirm cover with the insurers, process policies and chase outstanding documentation when required.
- Manage all account queries and credit control matters, highlighting any concerns to your line manager promptly.
About You:
- Interpersonal skills and a dedication to customer excellence is essential, as this is an awareness of the importance of maximising opportunities.
- Preferably Cert CII qualified.
- Having worked to targets within a regulated, measurable framework and achieved SLA's.
- Preferable previous experience of Acturis is desirable.
- Worked in teams servicing both clients and colleagues; with excellent customer service skills and the ability to negotiate.
- Risk aware with strong planning and analytical skills along with accuracy and attention to detail.
- Eligible to work in the UK.
Compensation and benefits:
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).
Locations
Account Manager in Leatherhead, Surrey employer: Arthur J. Gallagher & Co.
At Gallagher Benefit Services, we pride ourselves on being an exceptional employer that champions a collaborative and people-first culture. As a Business Development Director in our Change & Transformation practice, you'll enjoy competitive compensation, comprehensive benefits, and ample opportunities for career development while making a meaningful impact on businesses and their employees. Join us in a dynamic environment where your ideas are valued, and you can thrive alongside a community of trusted experts and bold explorers.
