Overview
In this Project Manager role, you will oversee the renewal and implementation of clients onto Gallagher Guide, ensuring smooth delivery and high client satisfaction. You will coordinate cross-functional teams to define objectives, manage timelines, and post-implementation reviews, contributing to Gallagher’s client-delivery excellence. The role combines stakeholder management with process ownership in a fast-paced benefit services environment. This is a chance to influence benefit platform deployments and scalable project delivery within a global firm.
Pay / Benefits
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- Collaborative, people-first culture with accessible leadership
- Global reach with local impact
Responsibilities
- Collaborate with consultants and clients to define project objectives and requirements
- Create and maintain detailed project plans, logs, and timelines
- Own the project process and align stakeholders to meet deadlines
- Deliver Gallagher Guide sites based on fact-find documents
- Manage timescales and communicate changes to clients
- Allocate resources efficiently for project delivery
- Respond to support queries within service levels
- Ensure compliance with company policies and procedures
- Act as primary contact for scheme implementation enquiries
- Lead Gallagher Guide renewals and new builds, including planning and post-implementation reviews
- Collaborate with other departments to meet project deadlines
Key requirements
- recognised Project Management qualification
- Demonstrable project management experience in UK Employee Benefits or Financial Services
- ideally prior experience in an employee benefits business
- Strong client management and communication skills
- Excellent coordination and stakeholder management abilities
- Self-motivated, proactive, and detail-oriented
- Ability to work under pressure in a fast-paced environment
- Willingness to go above and beyond to ensure customer satisfaction
- strong communication
- stakeholder management
- proactivity
- Project management
- stakeholder management
- client delivery
Employee Benefits Project Manager in Edinburgh employer: Arthur J. Gallagher & Co.
At Gallagher Benefit Services, we pride ourselves on being an exceptional employer that champions a collaborative and people-first culture. As a Business Development Director in our Change & Transformation practice, you'll enjoy competitive compensation, comprehensive benefits, and ample opportunities for career development while making a meaningful impact on businesses and their employees. Join us in a dynamic environment where your ideas are valued, and you can thrive alongside a community of trusted experts and bold explorers.