IntroductionAt Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
OverviewWe're looking for a Pension Payroll Associate to join Gallagher's Pension Payroll team. This is an excellent opportunity for someone with payroll or tax experience who takes pride in working accurately, meeting deadlines and delivering exceptional service to clients and members.
You'll be joining an established, supportive team where collaboration is genuinely valued. Every team member has a mentor, and there is a strong emphasis on supporting one another, sharing knowledge and helping each other succeed. In this role, you'll be responsible for processing pension payrolls in line with legal and regulatory requirements, ensuring that all payments, submissions and adjustments are completed accurately and on time.
How you'll make an impactProcess allocated pension payrolls accurately and on timeEnsure all HMRC submissions, including nil returns, are completed within deadlineCheck BACS submissions and resolve any issuesProcess BACS recall requests and BACS rejects, working with Treasury and Admin teamsSet up overseas banking for pensioners living abroadManually calculate advance payments outside payroll where neededProcess returned payments, recalculations and year-to-date adjustmentsHandle P60 and payslip requestsSupport tax year-end activityDeal with pension statement requestsTake ownership of incoming emails each dayComplete required training and maintain training logsAttend meetings and work closely with Admin teams, Consultants and third partiesFollow corporate policies and procedures, including reconciliations, authorisations and evidence requirementsdocuments.
Assists in the preparation of employee benefits booklets and other employee benefit communications. Works within specific limits and authority on assignments that are routine and of low to moderate complexity.
About YouIdeally we are looking for you to have gained exposure to payroll and/or manual tax calculations. Good Maths and English GCSEs/GCEs, or equivalentStrong attention to detail and a logical approach to problem-solvingThe ability to manage your workload and meet tight deadlinesConfident communication skills and a strong customer service mindsetA proactive, self-motivated attitudeGood IT skills, including Microsoft Office, Excel and spreadsheetsA flexible approach and the confidence to suggest improvementsThis role can either be hybrid working in our Bristol office or fully remote within the UKYou will thrive in this role if you are: Accurate and organisedComfortable working to deadlinesResponsible and reliableAble to work well with others and build positive relationshipsFocused on delivering excellent service to clients and colleaguesOpen to change and keen to help improve processesWhy Gallagher?
At Gallagher, we help clients protect what matters most through tailored insurance and risk solutions. You'll be joining a business that values integrity, collaboration, client service and continuous improvement.
Hybrid working in Bristol or fully remote anywhere in the UK#LI-MF1 #LI-RemoteCompensation and benefitsAt Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
Competitive compensationComprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Pension Payroll Associate in Bristol employer: Arthur J. Gallagher & Co.
At Gallagher Benefit Services, we pride ourselves on being an exceptional employer that champions a collaborative and people-first culture. As a Business Development Director in our Change & Transformation practice, you'll enjoy competitive compensation, comprehensive benefits, and ample opportunities for career development while making a meaningful impact on businesses and their employees. Join us in a dynamic environment where your ideas are valued, and you can thrive alongside a community of trusted experts and bold explorers.
