Trade Operations Specialist

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

Arthur J. Gallagher is one of the world’s largest insurance brokerage and risk management organisations. We deliver tailored insurance solutions, effective risk management strategies, and a strategic approach to organisational wellbeing. Our Global Trade Team is central to driving growth and collaboration across our international network – identifying opportunities, strengthening relationships, and connecting expertise across the business. We are now looking to appoint a Trade Operations Specialist – a detail-oriented, data-driven professional who thrives in a fast-paced, collaborative environment. This is a varied and high-impact role, combining data analysis, stakeholder engagement and operational support. You will play a key role in identifying opportunities, supporting pipeline growth, and ensuring the effective coordination of global trade initiatives.

Key Responsibilities

• Data Analysis & Reporting
  • Analyse large datasets to identify trends and commercial opportunities
  • Produce high-quality reports and dashboards for senior leadership
  • Respond to ad-hoc data requests with accuracy and pace
  • Support decision-making through analysis of sales performance and pipeline data
• Opportunity Identification & Outreach
  • Proactively identify and assess new business opportunities
  • Engage with internal stakeholders to develop and progress opportunities
  • Build strong relationships across the business to support collaboration and growth
  • Track opportunities, referrals, introductions, and pipeline activity
• Collaboration & Communication
  • Partner with cross-functional teams to align global initiatives
  • Facilitate collaboration across retail, wholesale and specialist teams
  • Build strong working relationships with brokers, account teams and business units
  • Present insights and updates in meetings with confidence and clarity
  • Track actions, coordinate follow-ups and support internal introductions
• Process Improvement
  • Identify and implement improvements to data and reporting processes
  • Support adoption and effective use of tools and technology
  • Maintain data integrity within CRM systems (Salesforce)
  • Promote consistency and efficiency across workflows

About You

• Strong interpersonal skills with the ability to build relationships across diverse teams
• Analytical mindset with experience working with and interpreting data
• Advanced Excel skills (pivot tables, formulas, data visualisation)
• Knowledge of Power BI, Snowflake (or similar), or Salesforce is advantageous
• Highly organised with strong attention to detail
• Proactive problem-solver with a continuous improvement mindset
• Able to work independently and manage competing priorities
• Understanding of compliance and governance standards

Qualifications

• 3–5 years’ experience in a similar role (insurance experience beneficial but not essential)
• Proven experience in data analysis and reporting
• Eligibility to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
• Other benefits include:
• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.