Paralegal in Tamworth

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.

We are seeking a Paralegal to join us to handle a caseload of litigated defendant claims for the firm’s corporate and insurer clients.

How you'll make an impact:

• Defending litigated claims on behalf of large corporates from issue to trial (including – but not limited to - personal injury, large loss, property damage, credit hire, LVI and fraud claims).
• Assessing coverage, liability and quantum before setting and maintaining reserves in accordance with client service level agreements and client “key performance indicators”.
• Investigation of merits of third‑party claims.
• Telephone and correspondence negotiation with third parties, third‑party insurers and third‑party solicitors to agree to the best client outcome.
• Valuing General and Special Damages.
• Using the Civil Procedure Rules and relevant Authorities to obtain the best client outcome.
• Ensuring full compliance with all office protocols, client service level agreements and client “key performance indicators” on all own‑handled claims.
• Achieving 100% data integrity compliance on the office case management system for all own‑handled claims.
• Working within and supporting the litigation team to achieve and maintain full compliance with all office protocols, client service level agreements and client “key performance indicators”.
• Ensuring delegation and supervision of appropriate tasks to the Claims Administration Assistants.
• Full compliance on all financial transactions with clients’ Service Level Agreements and client “Key Performance Indicators” and SRA Solicitors’ Accounts Rules.
• Acting as a technical and procedural supervision point for others in the litigation team.
• Taking steps to develop and own career by liaising with key clients within the parameters of the existing client account group.
• From time to time, as required, acting as a secondee to insurer and MGA clients.

About You:

• Litigation experience.
• RTA, EL and PL claims experience.
• Demonstrable self‑motivation and initiative.
• Ability to work independently and within a defined structure.

Compensation and benefits:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4× your basic annual salary, which you can top‑up to 10×.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or private medical insurance.

Other benefits:

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax‑effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back‑up family care.
• And many more…

We value inclusion and diversity. Inclusion and diversity is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is disability‑confident committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities. We understand that applicants may have disabilities, and if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.