System Engagement Lead

System Engagement Lead

Full-Time 50000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support users and drive adoption of a key reinsurance platform.
  • Company: Gallagher Re, a leader in data-driven decision making.
  • Benefits: 25+ days holiday, health plans, and employee stock options.
  • Other info: Inclusive culture with excellent career growth opportunities.
  • Why this job: Join a dynamic team and make a real impact in digital transformation.
  • Qualifications: Experience in reinsurance or change management is a plus.

The predicted salary is between 50000 - 60000 £ per year.

At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data‑driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world‑class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence.

We are looking for a motivated and adaptable professional to join our digital transformation team as a System Engagement Lead. This role is all about supporting users, driving adoption, and ensuring the success of a key reinsurance platform.

How you'll make an impact:

  • Engage and Support: Work with teams across the globe to ensure smooth transitions during platform implementations. Help drive adoption and measure success.
  • Train and Empower: Create and deliver training programmes and materials. Keep users informed about updates and provide hands‑on support.
  • Collaborate and Align: Work with analysts, system experts, and developers to turn technical changes into practical solutions. Support testing and align activities with our business goals.
  • Champion Change: Build a network of Change Champions to promote platform usage and support their teams.
  • Improve and Innovate: Gather user feedback, analyse adoption metrics, and enhance in‑app support tools to improve the user experience.

About You:

  • Expertise in Reinsurance or Change Management: If you know reinsurance, you’ll understand broking processes, placement workflows, and client servicing. If you’re a change management expert, you’ll have experience driving adoption in tech transformation projects.
  • Adaptability: You’re eager to learn and develop expertise in either reinsurance or change management.
  • Great Communication Skills: You’re confident speaking to people at all levels and can explain complex ideas clearly.
  • Tech‑Savviness: You’re comfortable with tools like Microsoft Office, SharePoint, and WalkMe. You’re curious about systems, data, and reporting.
  • Problem‑Solving Skills: You’re proactive, inquisitive, and ready to tackle challenges.
  • Education: A degree in Business, Finance, or a related field is a plus, but relevant experience is just as valuable.
  • Eligibility: Eligible to work in the UK.

Compensation and benefits:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
  • Defined contribution pension scheme, which Gallagher will also contribute to.
  • Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x.
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up.
  • Health cash plan or private medical insurance.

Other benefits include:

  • Three fully paid volunteering days per year.
  • Employee Stock Purchase plan, offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership, with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
  • Emergency back‑up family care.
  • And many more…

We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

System Engagement Lead employer: Arthur J. Gallagher & Co. (AJG)

Gallagher Re is an exceptional employer that fosters a culture of collaboration, innovation, and personal growth. With a commitment to diversity and inclusion, employees are empowered to explore new ideas and take ownership of their careers while benefiting from a comprehensive range of perks, including generous holiday allowances, health plans, and opportunities for community engagement. Located in the UK, Gallagher Re not only champions professional development but also prioritises employee well-being, making it a truly rewarding place to work.

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Contact Details:

Arthur J. Gallagher & Co. (AJG) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land System Engagement Lead

Tip Number 1

Network like a pro! Reach out to current employees at Gallagher Re on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the System Engagement Lead role.

Tip Number 2

Prepare for the interview by understanding Gallagher Re's values and recent projects. Show us that you’re not just interested in the job, but also in how you can contribute to our mission of transforming insights into impactful strategies.

Tip Number 3

Practice your communication skills! Since this role involves engaging with teams globally, being able to clearly explain complex ideas is key. Try mock interviews with friends or use online platforms to refine your pitch.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Gallagher Re.

We think you need these skills to ace System Engagement Lead

Reinsurance Expertise
Change Management
User Support
Training Development
Communication Skills
Technical Proficiency
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the System Engagement Lead role. Highlight your experience in reinsurance or change management, and show us how your skills align with what we're looking for.

Showcase Your Communication Skills:Since great communication is key for this role, give examples of how you've effectively communicated complex ideas in the past. We want to see that you can engage with people at all levels!

Demonstrate Your Tech Savviness:Mention any tools or systems you're comfortable with, especially Microsoft Office and SharePoint. If you've worked with similar platforms before, let us know how you adapted and thrived!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)

Know Your Stuff

Make sure you brush up on your knowledge of reinsurance processes and change management. Understand the key terms and concepts that Gallagher Re uses, as this will help you speak confidently about how you can contribute to their digital transformation team.

Showcase Your Communication Skills

Since the role involves engaging with teams globally, practice explaining complex ideas in simple terms. You might want to prepare examples of how you've successfully communicated with different stakeholders in the past, as this will demonstrate your ability to connect with people at all levels.

Be Ready to Adapt

Gallagher Re values adaptability, so be prepared to discuss times when you've had to learn quickly or adjust to new situations. Think of specific examples where your flexibility led to positive outcomes, especially in tech transformation projects.

Emphasise Your Problem-Solving Skills

Prepare to share instances where you've tackled challenges head-on. Highlight your proactive approach and curiosity about systems and data, as these traits are essential for driving adoption and improving user experiences in the role of System Engagement Lead.