At a Glance
- Tasks: Manage vehicle parts and solve complex repair delays to keep customers moving.
- Company: Gallagher Bassett, a team dedicated to making a real difference in people's lives.
- Benefits: 25+ days holiday, health insurance, employee stock options, and more.
- Other info: Exciting career opportunities in a dynamic and inclusive workplace.
- Why this job: Be part of a supportive team that values your impact and growth.
- Qualifications: Experience in motor trade or parts environment and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.
Vehicle parts and navigating complex delays within the vehicle repair process are at the heart of this role. The introduction of new vehicles to the market has brought unique challenges, necessitating the creation of this position to ensure seamless operations and efficient solutions in an ever‑evolving automotive landscape. Based in our Ipswich office, this is a brand‑new role for someone who knows parts, understands the repair journey, and enjoys seeing a job through from start to finish.
You’ll take ownership of complex cases that don’t follow the usual process, finding smarter solutions, keeping customers informed, and making real decisions that impact both cost and customer outcomes. A car isn’t just a car, it keeps people moving. When it’s off the road, life can feel on hold. You’ll play a key role in getting things back on track and delivering a smooth experience with genuine job satisfaction along the way.
How you’ll make an impact:
- Take ownership of parts delays, proactively driving solutions to keep repairs progressing
- Keep customers and clients informed with clear, timely communication throughout
- Track orders, timelines and availability, maintaining accurate records
- Explore alternative sourcing options when standard supply routes fail
- Build strong relationships with suppliers, dealers and repairers
- Assess repair viability, balancing repair costs, timelines and total spend
- Identify trends, risks and smarter ways to improve outcomes
About You:
- Background in a motor trade, dealership, parts or bodyshop environment
- Good understanding of parts ordering and repair processes
- Confident communicator with a customer‑first approach
- Highly organised with the ability to manage multiple priorities
- Proactive problem‑solver with a “can‑do” attitude
- Eligible to work in the UK
Compensation and benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get; depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to “buy” extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back‑up family care
And many more…
We value inclusion and diversity.
Motor Parts Specialist in Suffolk employer: Arthur J. Gallagher & Co. (AJG)
Gallagher Bassett is an exceptional employer that prioritises teamwork, empathy, and personal growth, making it a rewarding place to work as a Motor Parts Specialist in Ipswich. With a strong focus on employee well-being, the company offers generous benefits such as a minimum of 25 days holiday, a defined contribution pension scheme, and opportunities for career advancement, all within a supportive culture that values curiosity and collaboration. Here, you’ll not only contribute to meaningful outcomes for clients but also enjoy a fulfilling work environment that celebrates your impact.
Contact Detail:
Arthur J. Gallagher & Co. (AJG) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Motor Parts Specialist in Suffolk
✨Tip Number 1
Network like a pro! Reach out to people in the motor trade, dealerships, or bodyshops. You never know who might have a lead on that perfect Motor Parts Specialist role. Plus, personal connections can give you an edge over other candidates.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, highlight your knowledge of parts ordering and repair processes. Make it clear that you’re not just another candidate; you’re the one who understands the ins and outs of the industry.
✨Tip Number 3
Be proactive! If you hear about a job opening, don’t wait for the application process to start. Reach out directly to the hiring manager or team. A friendly email expressing your interest can set you apart and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Gallagher Bassett and making a real impact in the automotive landscape.
We think you need these skills to ace Motor Parts Specialist in Suffolk
Some tips for your application 🫡
Show Your Passion for Parts:When you’re writing your application, let your love for motor parts shine through! Share any relevant experiences or stories that highlight your understanding of the repair journey and how you’ve tackled challenges in the past.
Be Clear and Concise:We appreciate straightforward communication, so make sure your application is easy to read. Use bullet points where necessary and keep your sentences short and to the point. This will help us see your key skills and experiences quickly!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Motor Parts Specialist role. Highlight specific skills and experiences that align with the job description, especially your problem-solving abilities and customer-first approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Gallagher Bassett!
How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)
✨Know Your Parts
Make sure you brush up on your knowledge of vehicle parts and the repair process. Being able to discuss specific parts, their functions, and common issues will show that you’re not just familiar with the terminology but also understand the practical implications of delays and repairs.
✨Communicate Clearly
Since this role involves keeping customers informed, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated in past roles, especially during complex situations. This will demonstrate your customer-first approach.
✨Show Your Problem-Solving Skills
Think of specific instances where you’ve tackled challenges in the motor trade or similar environments. Be ready to share these stories during the interview, highlighting your proactive attitude and ability to find smarter solutions when standard processes fail.
✨Build Relationships
Emphasise your experience in building strong relationships with suppliers, dealers, and clients. Prepare to discuss how you’ve successfully collaborated with others to achieve positive outcomes, as teamwork is a key value for Gallagher Bassett.
