Senior Loss Adjuster

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.

As a Senior Property Loss Adjuster, you will take on a diverse range of commercial and domestic losses, working closely with clients, policyholders, and other stakeholders to investigate, report, and settle claims. This is your chance to join a team that values integrity, collaboration, and professional growth. This is a remote-based role, with travel to North and Central London and Northern Home Counties.

How you’ll make an impact:

• Investigate and manage a variety of property claims, including commercial and domestic properties, real estate, high-net-worth clients, and public authorities.
• Handle claims from start to finish, including determining policy coverage, assessing damages, negotiating settlements, and pursuing recoveries when needed.
• Collaborate with insurers, policyholders, and contractors to ensure claims are resolved fairly and efficiently.
• Provide valuable insights into claims trends and participate in audits and meetings to maintain high standards of communication and service.
• Uphold our commitment to fairness, integrity, and professionalism in every claim you handle.

About You:

• Experience in investigating and managing property claims.
• A clear understanding of construction, mitigation, and liability.
• The ability to manage claims from start to finish, including scheduling works and liaising with all relevant parties.
• Strong communication skills to explain complex issues clearly, whether in writing or in person.
• A collaborative approach to building relationships with clients, brokers, and carriers.
• A commitment to handling claims fairly and with integrity.
• CILA and/or CII qualifications are a bonus but not essential.
• Eligible to work in the UK.

Compensation and benefits:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.
• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back-up family care.
• And many more…

We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.