At a Glance
- Tasks: Lead a dynamic team in managing corporate client motor recovery claims.
- Company: Gallagher Bassett, dedicated to helping people through challenging moments.
- Benefits: 25+ days holiday, pension scheme, health insurance, and employee stock options.
- Other info: Join a culture that values teamwork, curiosity, and personal growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in motor claims handling and strong leadership abilities required.
The predicted salary is between 40000 - 50000 € per year.
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.
We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work.
Are you ready to take on a leadership role and drive meaningful results? Join Gallagher Bassett as a Claims Manager on a 12-month fixed-term contract, where you’ll lead a corporate client motor recovery team to deliver exceptional service. Based in Northamptonshire, this role provides an exciting opportunity to refine processes, guide and develop a talented team, and foster strong, lasting client relationships.
In this role, you'll take ownership of the day-to-day management of a corporate client motor recovery team. You'll work closely with the management teams to deliver exceptional client service and achieve key targets. Your responsibilities will include:
- Leading and mentoring a team of claims handlers, ensuring they meet client service level agreements and key performance indicators.
- Acting as the key link between claims handlers and the management teams, ensuring smooth communication and alignment.
- Overseeing the documentation of recovery procedures and preparing for client service reviews.
- Monitoring team performance, providing training, and addressing any issues in a fair and timely manner.
- Managing high-profile or contentious cases, ensuring quality standards are met and client outcomes are optimised.
- Supporting financial targets by controlling the claim lifecycle and assisting with aged debt recovery.
About You:
- Experience in motor claims handling within a legal, insurance, or claims management environment, including pre-litigated claims.
- Team management and people responsibility experience within a similar setting.
- Proven experience working directly with clients, including hosting client meetings.
- Strong leadership skills, with the ability to motivate and guide a team to achieve high performance.
- Excellent organisational skills, attention to detail, and the ability to meet deadlines.
- A proactive and pragmatic approach, with the ability to think critically and solve problems effectively.
- Outstanding communication skills, with the ability to build credibility and maintain strong relationships with clients and stakeholders.
- A flexible and adaptable mindset, with a willingness to accommodate unexpected situations.
- Eligible to work in the UK.
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
- Income protection, we’ll cover up to 50% of your annual income, with options to top up.
- Health cash plan or Private medical insurance.
- Three fully paid volunteering days per year.
- Employee Stock Purchase plan, offering company shares at a discount.
- Share incentive plan, HMRC approved, tax effective, stock purchase plan.
- Critical illness cover.
- Discounted gym membership, with over 3,000 gyms nationally.
- Season ticket loan.
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
- Emergency back-up family care.
We value inclusion and diversity.
Recovery Claims Manager employer: Arthur J. Gallagher & Co. (AJG)
Gallagher Bassett is an exceptional employer that prioritises teamwork, empathy, and professional growth, making it a rewarding place to work as a Recovery Claims Manager in Northamptonshire. With a strong focus on employee development, a supportive culture, and a comprehensive benefits package including generous holiday allowances and health plans, you will thrive in an environment that values your contributions and encourages you to make a meaningful impact. Join us to be part of a dedicated team that stands together to deliver outstanding service and support clients through challenging times.
Contact Detail:
Arthur J. Gallagher & Co. (AJG) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Claims Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Gallagher Bassett inside out. Understand their values, mission, and recent projects. This way, when you walk into that interview, you’ll be able to show how you fit right into their culture of empathy and teamwork.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your experience in motor claims handling and team management, as these are key for the Recovery Claims Manager role. The more comfortable you are, the better you’ll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Gallagher Bassett team. Let’s get you that job!
We think you need these skills to ace Recovery Claims Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Recovery Claims Manager role. Highlight your experience in motor claims handling and team management, as these are key aspects of the job. We want to see how your skills align with our mission of helping clients navigate complexity.
Showcase Your Leadership Skills:In your application, don’t forget to emphasise your leadership abilities. Share examples of how you've motivated teams and achieved high performance. At Gallagher Bassett, we value strong leaders who can guide their teams to success, so let us know how you fit that bill!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right people quickly. Plus, it’s a great way to explore more about Gallagher Bassett and what we stand for before you hit 'send'!
How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of motor claims handling and the specific processes at Gallagher Bassett. Familiarise yourself with their values and how they support clients through challenging moments. This will show that you're genuinely interested in the role and understand what it takes to succeed.
✨Showcase Your Leadership Skills
As a Recovery Claims Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed high-profile cases. Highlight how you motivated your team and achieved key performance indicators, as this will resonate well with the interviewers.
✨Emphasise Empathy and Communication
Gallagher Bassett values empathy and strong communication skills. Be ready to discuss how you've built relationships with clients and stakeholders in previous roles. Share specific instances where your communication made a difference in resolving issues or improving client satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle unexpected situations. Think about potential challenges you might face in the role and how you would approach them. This will demonstrate your proactive mindset and critical thinking abilities, which are essential for the position.
