At a Glance
- Tasks: Design and deliver engaging training on operational controls and risk management.
- Company: Gallagher, a leader in risk management with a commitment to innovation.
- Benefits: 25+ days holiday, health insurance, life cover, and employee stock options.
- Other info: Join a diverse team that values inclusion and offers excellent career growth.
- Why this job: Make a real impact by enhancing understanding of compliance and operational excellence.
- Qualifications: Experience in training within operational or compliance environments is essential.
The predicted salary is between 40000 - 50000 £ per year.
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
Overview
We’re looking for a Senior Associate – Training to play a key role in strengthening operational excellence across our Specialty business. This is an exciting opportunity to design and deliver impactful training that supports regulatory compliance, risk management, and business transformation. You will be responsible for coordinating, creating, and delivering high‑quality training that enhances understanding of operational controls, regulatory requirements, and policy updates. You’ll also support onboarding and major change initiatives, including system rollouts, by ensuring colleagues are equipped with the knowledge they need to succeed.
How you’ll make an impact:
- Manage and maintain a structured training calendar across the Specialty business
- Design and deliver engaging training on operational controls, risk management, and regulatory requirements
- Support onboarding by developing effective induction programmes and learning pathways
- Drive consistency in training approach, content, and delivery across business units
- Partner with stakeholders and subject matter experts to identify and address training needs
- Support rollout of key change initiatives, including new systems and platforms
- Maintain accurate training records and monitor completion and engagement
- Gather feedback and continuously improve training content and delivery
- Promote awareness of key policies, controls, and regulatory expectations
About you:
- Experience delivering or coordinating training within an operational, risk, compliance, or insurance environment
- Strong understanding of operational controls, regulatory frameworks, and policy governance
- Confident presenting complex information in a clear, engaging way
- Excellent organisational skills, with the ability to manage multiple priorities
- Strong stakeholder engagement and collaboration skills
- Proactive, adaptable, and able to work independently
- High attention to detail and commitment to accuracy
Desirable:
- Experience in insurance, broking, or underwriting environments
- Experience supporting onboarding, change programmes, or system rollouts
- Relevant professional qualifications (insurance, risk, or L&D)
Compensation and benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back‑up family care
- And many more…
We value inclusion and diversity:
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident and Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less‑favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Operations Control - Training Co-ordinator employer: Arthur J. Gallagher & Co. (AJG)
Gallagher is an exceptional employer that fosters a culture of teamwork, integrity, and innovation, making it an ideal place for those looking to make a meaningful impact in the field of risk management. With a commitment to employee growth, Gallagher offers extensive training opportunities, competitive benefits including generous holiday allowances and health plans, and a supportive environment that values diversity and inclusion. Located in a vibrant area, employees can enjoy a dynamic work-life balance while contributing to a company that prioritises sustainability and community support.
Contact Details:
Arthur J. Gallagher & Co. (AJG) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Control - Training Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at Gallagher on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding Gallagher's values and culture. They love curiosity and teamwork, so think of examples from your past that showcase these traits. Show them you’re not just a fit for the role, but for the company too!
✨Tip Number 3
Practice your presentation skills! Since the role involves delivering training, being able to present complex information clearly is key. Grab a friend or family member and run through your ideas to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Gallagher team. Let’s get you in there!
We think you need these skills to ace Operations Control - Training Co-ordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Training Co-ordinator role. Highlight your experience in delivering training and understanding of operational controls, as this will show us you’re a great fit for the position.
Showcase Your Skills:Don’t just list your skills; give us examples of how you've used them in previous roles. Whether it’s managing training calendars or engaging stakeholders, we want to see how you’ve made an impact in your past experiences.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your qualifications.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)
✨Know Your Stuff
Make sure you have a solid understanding of operational controls, regulatory frameworks, and policy governance. Brush up on the specifics related to Gallagher's business and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Training Skills
Prepare examples of training programmes you've designed or delivered in the past. Be ready to explain how you engaged participants and ensured they understood complex information clearly. This will demonstrate your ability to create impactful training.
✨Engage with Stakeholders
Think about how you've collaborated with stakeholders in previous roles. Be prepared to share specific instances where you identified training needs and worked with subject matter experts to address them. This shows your proactive approach and teamwork skills.
✨Ask Thoughtful Questions
Prepare insightful questions about Gallagher’s training initiatives and how they measure success. This not only shows your interest in the role but also your commitment to continuous improvement and understanding of the business landscape.
