At a Glance
- Tasks: Support risk management and governance in a dynamic operations role.
- Company: Join a leading insurance firm committed to diversity and opportunity.
- Benefits: Enjoy 25+ days holiday, health plans, and employee stock options.
- Other info: Great career growth opportunities in a supportive team environment.
- Why this job: Make a real impact by enhancing risk frameworks and driving improvements.
- Qualifications: Experience in operations or risk management with strong analytical skills.
The predicted salary is between 50000 - 65000 £ per year.
We’re looking for a Senior Operations Control Associate to join our Specialty division, supporting the continued development and delivery of our first line risk framework. This is a key role within the business, acting as an Operations specialist to ensure effective governance, oversight and control across the division. You’ll work closely with stakeholders across the three lines of defence to embed best practice, minimise risk, and drive continuous improvement.
How you’ll make an impact:
- Supporting the delivery and enhancement of the first line risk operating model across Specialty
- Building strong relationships with 2nd and 3rd line teams to ensure effective collaboration and oversight
- Maintaining and reviewing Standard Operating Procedures, ensuring accuracy and consistency
- Monitoring completion of mandatory training and supporting adherence to governance requirements
- Owning and maintaining process control artefacts, including templates and checklists
- Conducting quality assurance activities, including file reviews and audits
- Producing insightful reporting for committees and senior stakeholders
- Managing risk registers, including tracking actions and facilitating regular reviews
- Supporting governance frameworks and tools, including product governance processes
- Leading risk assessments and promoting a strong risk culture across the business
- Identifying trends, carrying out root cause analysis, and driving continuous improvement initiatives
- Supporting key projects to ensure appropriate risk assessment and control implementation
About You:
- Experience within operations, risk, compliance, or a middle/back‑office environment
- Strong understanding of operational controls, governance, and regulatory frameworks
- Experience in risk management activities, ideally within insurance, broking or underwriting environments
- Excellent communication skills with the ability to engage and influence senior stakeholders
- Highly organised with a proactive, solutions‑focused approach
- Strong analytical and problem‑solving capability
- Confident presenting and working with senior management
- High level of integrity and attention to detail
- Strong MS Office skills
Desirable:
- Experience within the insurance or reinsurance sector
- Professional qualifications (e.g. CII) or working towards
Compensation and benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to buy extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or private medical insurance
- Three fully paid volunteering days per year
- Employee stock purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back‑up family care
- And many more...
Equal Employment Opportunity:
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Operations Control - Senior Associate employer: Arthur J. Gallagher & Co. (AJG)
Arthur J. Gallagher Services (UK) Limited is an exceptional employer, offering a dynamic work environment where employees can thrive in their careers while contributing to a strong risk culture within the Specialty division. With a commitment to employee growth, competitive benefits including generous holiday allowances, health plans, and stock purchase options, as well as a focus on diversity and community engagement through volunteering opportunities, Gallagher fosters a supportive atmosphere that empowers individuals to make a meaningful impact.
Contact Details:
Arthur J. Gallagher & Co. (AJG) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Control - Senior Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Gallagher. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research Gallagher’s operations and risk management practices. Being able to discuss how your experience aligns with their needs will show you’re the right fit.
✨Tip Number 3
Showcase your analytical skills! Be ready to share examples of how you've tackled challenges in previous roles. This will demonstrate your problem-solving abilities and how you can contribute to continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Gallagher.
We think you need these skills to ace Operations Control - Senior Associate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operations, risk, and compliance. We want to see how your skills align with the role of Senior Operations Control Associate, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves engaging with senior stakeholders, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application, and consider including examples of how you've influenced or collaborated with others in the past.
Highlight Your Analytical Skills:We’re looking for someone with strong analytical and problem-solving capabilities. In your application, mention specific instances where you’ve conducted quality assurance activities or carried out root cause analysis. This will show us you can think critically and drive continuous improvement.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)
✨Know Your Risk Framework
Familiarise yourself with the first line risk framework and operational controls relevant to the role. Be prepared to discuss how you can enhance these processes and provide examples from your past experience that demonstrate your understanding of governance and oversight.
✨Build Relationships
Highlight your ability to build strong relationships with stakeholders across different lines of defence. Think of specific instances where you've successfully collaborated with teams to drive improvements or manage risks, as this will show your interpersonal skills and teamwork.
✨Showcase Your Analytical Skills
Prepare to discuss your analytical and problem-solving capabilities. Bring examples of how you've conducted root cause analysis or quality assurance activities in previous roles, and be ready to explain how you can apply these skills to identify trends and improve processes.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like risk management. Being able to engage and influence senior stakeholders is crucial, so consider rehearsing answers to common interview questions to ensure you convey your points effectively.
