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- Tasks: Manage domestic claims, investigate loss sites, and support clients through the claims process.
- Company: Gallagher, a leading firm with a focus on exceptional customer service.
- Benefits: 25+ days holiday, pension scheme, life insurance, health plans, and discounted gym memberships.
- Why this job: Join a dynamic team and make a real difference in people's lives during challenging times.
- Qualifications: Knowledge of insurance policies and strong communication skills are a plus.
- Other info: Remote work with opportunities for professional growth and community involvement.
The predicted salary is between 36000 - 60000 £ per year.
Gallagher is seeking a Loss Adjuster to join our team and provide professional loss adjusting advice and services to our clients. In this role, you will communicate openly and accurately with insurers and other stakeholders to expedite the claims process while maintaining exceptional customer service standards. This is a remote based role, with coverage across the Home Counties and London.
Responsibilities
- Work from a home base to manage a caseload of predominantly domestic claims on a day-to-day basis, including traveling to loss sites to investigate claims.
- Provide critical support to policyholders throughout the claims process.
- Assist internal teams with technical claims and provide advice as required.
- Assess claims in line with policy conditions and compile detailed reports with recommendations on liability.
- Liaise with insurers, underwriters, and colleagues as necessary to ensure smooth claims handling.
- Acquire reports from third parties, such as building surveyors, to validate items claimed; manage recovery actions against third parties where applicable.
About You
- Progressing towards professional qualifications would be advantageous, but not essential.
- Knowledge of loss adjuster policies, practices, and procedures.
- Understanding of personal lines / household insurance products and services.
- Exceptional customer service skills, problem-solving abilities, and a pragmatic approach.
- Excellent communication skills and the ability to build strong relationships with stakeholders.
- Eligible to work in the UK.
Compensation and Benefits
- Minimum of 25 days holiday, plus bank holidays, with the option to buy extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, with the option to top up to 10x.
- Income protection, covering up to 50% of your annual income, with options to top up.
- Health cash plan or Private medical insurance.
- Three fully paid volunteering days per year.
- Employee Stock Purchase plan, offering company shares at a discount.
- Share incentive plan, HMRC approved, tax effective, stock purchase plan.
- Critical illness cover.
- Discounted gym membership, with access to over 3,000 gyms nationally.
- Season ticket loan.
- Access to a discounted voucher portal to save money on everyday purchases.
- Emergency back-up family care and other benefits.
Loss Adjuster employer: Arthur J. Gallagher & Co. (AJG)
Contact Detail:
Arthur J. Gallagher & Co. (AJG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local events. Building connections can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to loss adjusting. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've helped clients in the past, as this will resonate well with Gallagher's focus on exceptional service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles, including remote opportunities like this one.
We think you need these skills to ace Loss Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Loss Adjuster role. Highlight relevant experience and skills that match the job description, like your knowledge of insurance products and customer service abilities. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about loss adjusting and how your background makes you a great fit for Gallagher. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application showcases your communication skills. Use clear and professional language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re keen on joining our team at Gallagher!
How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)
✨Know Your Stuff
Make sure you brush up on loss adjusting policies and practices before the interview. Understanding personal lines and household insurance products will give you a solid foundation to discuss your expertise and how it relates to the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations, to demonstrate your exceptional customer service skills.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you've had to investigate claims or manage recovery actions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or the team you'll be working with. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
