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- Tasks: Lead a team to support brokers, manage contracts, and ensure compliance.
- Company: Gallagher Re, a leader in reinsurance with a collaborative culture.
- Benefits: Competitive salary, 25+ days holiday, and exciting career opportunities.
- Why this job: Make a real impact in a fast-paced environment while growing your career.
- Qualifications: Experience in re/insurance and team leadership skills required.
- Other info: Join a community of decision makers and innovators shaping the future.
The predicted salary is between 36000 - 60000 £ per year.
At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence.
Join our Global Facultative team at Gallagher Re as a Senior Broker Support Specialist in London! You’ll be a key part of the team, managing a team of broker support professionals, ensuring smooth operations, compliance, and continuous improvement alongside working on your own portfolio of work while supporting brokers with their daily activities. The successful candidate will ideally have previous Broker Support experience working on property or casualty lines of business.
In this role, you’ll help brokers deliver exceptional service by managing contracts, renewals, and client communications. You’ll ensure compliance with regulations, oversee onboarding processes, and maintain accurate records. Working closely with brokers and internal teams, you’ll resolve client queries, manage data, and ensure smooth workflows. Your efforts will directly contribute to building strong client relationships and maintaining operational excellence.
Here’s a snapshot of what you’ll do:
- Lead a team of broker support professionals to deliver efficient and effective operational support.
- Oversee the creation and management of compliant contracts, client onboarding, and data controls.
- Build strong relationships with brokers, clients, and internal teams to ensure excellent service delivery.
- Ensure adherence to regulatory requirements and internal policies.
- Provide training and onboarding for new team members to ensure they’re set up for success.
- Collaborate with servicing, claims, and other teams to resolve issues and improve processes.
- Manage your own portfolio of work creating and managing contracts, wordings, and endorsements.
- Handle client onboarding, including KYC activities and documentation.
- Collaborate with brokers to manage client data and ensure compliance.
- Ad-hoc duties as required.
About You
- Experience in the re/insurance industry, ideally in broking operations or technical processing within property or casualty lines of business.
- Proven experience in leading a team.
- Knowledge of Microsoft Word, Excel, and PowerPoint.
- Ability to explain complex issues clearly and work effectively with diverse teams.
- Strong organisational skills to manage multiple priorities and meet deadlines.
- A commitment to learning, teamwork, and delivering excellent service.
- Eligible to work in the UK.
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus.
Senior Broker Support Specialist in London employer: Arthur J. Gallagher & Co. (AJG)
Contact Detail:
Arthur J. Gallagher & Co. (AJG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Broker Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the re/insurance industry, especially those who work at Gallagher Re. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching Gallagher Re's recent projects and values. Show us that you’re not just another candidate; demonstrate your passion for our mission and how you can contribute to our team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your curiosity and enthusiasm for the role come across!
✨Tip Number 4
Follow up after your interview with a thank-you note. It’s a simple gesture that shows your appreciation and keeps you fresh in our minds. Plus, it’s a great way to reiterate your interest in the Senior Broker Support Specialist role!
We think you need these skills to ace Senior Broker Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that align with the Senior Broker Support Specialist role. Highlight your previous broker support experience and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for the re/insurance industry and how your background makes you an ideal candidate. Don’t forget to mention why you want to join Gallagher Re specifically!
Showcase Your Team Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've successfully managed teams in the past and how you foster collaboration and growth among your colleagues.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)
✨Know Your Stuff
Make sure you brush up on your knowledge of the re/insurance industry, especially around property and casualty lines. Familiarise yourself with Gallagher Re's services and how they leverage analytics to support brokers. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your previous leadership experiences. Think of specific examples where you've successfully managed a team or improved processes. Highlight your ability to motivate others and drive operational excellence.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle client queries. Prepare scenarios where you've resolved issues or improved workflows in past roles. This will demonstrate your practical experience and readiness to tackle challenges head-on.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or how Gallagher Re measures success in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
