Divisional Director in London

We’re looking for a Cargo focused Senior Technician to join our London team within a leading global marine insurance broker at Gallagher. This is a key role supporting our North American cargo book, with a strong emphasis on client delivery, account retention, and revenue growth. You’ll play a pivotal role in ensuring our clients remain at the centre of every decision, while upholding Gallagher’s values and delivering a market‑leading broking service.

Responsibilities

• Support our team of leaders, producers and brokers across the Cargo division
• Manage the full renewal lifecycle, including reviewing submissions, market placement, and policy documentation
• Work closely with London and international markets to secure optimal outcomes for clients
• Lead and develop a team of technicians, driving process improvements and ensuring regulatory compliance
• Build and manage relationships across Gallagher’s network, including insurers, global offices, and third‑party producers
• Take ownership of client servicing for a portfolio of complex, high‑value cargo accounts
• Identify opportunities to grow existing business and secure new revenue
• Lead renewal strategy meetings, assess client needs, and negotiate terms with carriers
• Partner with Operations to maintain strong credit control and minimise aged debt
• Support post‑bind activity including PPL processing, technical clearances, and internal compliance requirements
• Contribute to team development through training and knowledge sharing

Qualifications

• Extensive experience within Cargo and Stock Throughput insurance
• Proven background in London Market placements, ideally with North American exposure
• Previous team leadership or mentoring experience preferred
• Strong client focus with the ability to build and maintain lasting relationships
• Excellent communication, negotiation and influencing skills
• Commercially astute, with strong analytical and problem‑solving capabilities
• Comfortable working in a fast‑paced, high‑performing environment
• Proficient in Microsoft Office and familiar with industry systems (e.g. PPL, broking platforms)
• Self‑motivated, adaptable, and confident managing complex workloads under pressure
• Eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back‑up family care
• And many more…

We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with us. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.