AI Strategy & Adoption Lead in London

The AI Strategy & Adoption Lead will play a critical role in ensuring Gallagher maximises the value of its investment in Artificial Intelligence (AI) by driving adoption, engagement, and measurable outcomes across our UK Trading Divisions and Enterprise Solutions. This is a business-facing role that requires a strategic mindset and the ability to engage effectively with stakeholders at all levels, including C-suite executives. While not a purely technical position, we require a solid understanding of AI technologies and their potential applications within a business context.

This role will be responsible for identifying opportunities to leverage AI to enhance operations, improve decision-making, and deliver value across Gallagher UK. Excellent communication, stakeholder management, and strategic planning skills are essential, as this role will involve collaborating with diverse teams to champion AI adoption and ensure alignment with organisational goals.

If you are passionate about the transformative potential of AI and have the expertise to bridge the gap between technology and business strategy, we would love to hear from you. We offer hybrid working and this will be a mix of office based and home working. This role will require travel across our 60+ offices up and down the UK & Ireland.

How you'll make an impact

• Act as the primary AI advocate and point of contact for our UK Trading Divisions, ensuring alignment with Gallagher’s overall AI strategy.
• Build fantastic relationships with key stakeholders, including business executives, IT teams, and operational leaders, to identify opportunities for AI to address business challenges.
• Increase the use and value of Gallagher’s AI investments by identifying, prioritising, and sponsoring impactful use cases within the business division.
• Collaborate with the IT AI working group, the global AI committee, and the Gallagher Global Broking global AI lead to ensure local and global AI initiatives are effectively implemented and deliver measurable benefits.
• Promote AI literacy within the business division, ensuring employees understand the potential and limitations of AI technologies.
• Ensure appropriate training is delivered to upskill teams and enable them to effectively leverage AI tools and solutions.
• Develop and deliver clear, consistent, and engaging communications around AI initiatives, successes, and opportunities.
• Actively participate in and contribute to the AI champions network, serving as a visible and vocal advocate for AI.
• Foster a culture of innovation and continuous improvement by championing AI initiatives.

About You

• A proven background and understanding of AI technologies, their applications, and their potential impact on business processes.
• Knowledge and experience of the general and Lloyds/London Insurance Market.
• Proven ability to engage and influence stakeholders at all levels, including senior executives.
• Excellent communication and presentation skills, with the ability to translate complex technical concepts into clear, actionable insights.
• Strategic thinking and problem-solving skills, with a focus on delivering measurable business outcomes.
• Experience in organising and facilitating workshops, focus groups, and training sessions.
• Knowledge of data governance, compliance, and ethical considerations related to AI.
• Extensive experience in business leadership, IT, or digital transformation roles, with a focus on AI or data analytics.
• Demonstrated success in implementing AI initiatives and delivering measurable business value.
• Familiarity with the insurance industry and its unique challenges is highly desirable.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.

Other benefits include:

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back‑up family care.
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with us.

If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.