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- Tasks: Assess and manage motor insurance claims while providing excellent client service.
- Company: Join a dynamic team at Gallagher Bassett, a leader in insurance solutions.
- Benefits: Enjoy 25+ days holiday, health plans, and exciting career growth opportunities.
- Why this job: Make a real difference by helping clients navigate their claims with care.
- Qualifications: Experience in personal injury claims and strong relationship-building skills.
- Other info: Participate in training and enjoy a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dedicated Motor Claims Handler to join our Blue Light Claims Team. As a Motor Claims Handler, you will be responsible for assessing insurance claims and determining the extent of liability on behalf of our clients. This role involves examining damages to people and property (homes, vehicles, and offices), as well as handling personal injury and credit hire claims. You will successfully implement strategies to manage claims effectively and efficiently.
How you'll make an impact:
- Review and record claims on our in-house system within product standards, check policy coverage, and allocate appropriate codes and reserves.
- Conduct liability enquiries using the most appropriate method (phone, correspondence, field visit).
- Evaluate quantum by gathering relevant evidence and adjusting reserves in accordance with Gallagher Bassett's realistic reserving philosophy.
- Clearly explain decisions on liability and negotiate settlements within authority levels where appropriate.
- Respond to all written and phone enquiries.
- Regularly review claims using the diary system to ensure accurate reserves and timely closure.
- Develop relationships with clients by providing a friendly and efficient service.
- Liaise with and control own solicitors to ensure cases are not abandoned to them.
- Assist in general office administration (post, printing, order supplies, maintaining equipment) to ensure smooth running of the office.
- Actively participate in the Gallagher Bassett training program.
- Align with all Gallagher Bassett and office procedures.
About You:
- Personal Injury claims experience is essential.
- Determine liability/compensability on adjuster-level claims.
- Develop and implement a proactive resolution strategy.
- Detailed understanding of the litigation process.
- Ability to build strong, effective relationships.
- Eligible to work in the UK.
Compensation and benefits:
- On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. These include:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, with options to top-up to 10x.
- Income protection, covering up to 50% of your annual income, with options to top up.
- Health cash plan or Private medical insurance.
- Other benefits: three fully paid volunteering days per year, Employee Stock Purchase plan, Share incentive plan, Critical illness cover, Discounted gym membership, Season ticket loan, Access to discounted vouchers, Emergency family care, and more.
Claims Handler in Horsham employer: Arthur J. Gallagher & Co. (AJG)
Contact Detail:
Arthur J. Gallagher & Co. (AJG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Horsham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Gallagher Bassett. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your personal injury claims knowledge. Be ready to discuss how you would handle specific scenarios, as this shows you're not just a paper pusher but someone who can think on their feet.
✨Tip Number 3
Show off your relationship-building skills! During interviews, share examples of how you've developed strong connections with clients or colleagues. This is key for a role where communication is everything.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Claims Handler in Horsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your personal injury claims experience and any relevant skills that match the job description. We want to see how you can bring value to our Blue Light Claims Team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Be sure to mention your ability to build strong relationships, as that's key for us.
Showcase Your Communication Skills: As a Claims Handler, you'll need to communicate effectively. In your application, demonstrate your written communication skills by being clear and concise. We appreciate a friendly tone that reflects how you’d interact with clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of personal injury claims and the litigation process. Be ready to discuss specific cases you've handled and how you determined liability. This will show that you’re not just familiar with the theory but have practical experience too.
✨Demonstrate Your Negotiation Skills
Since negotiating settlements is a key part of the role, prepare examples of past negotiations. Think about how you approached these situations, what strategies you used, and the outcomes. This will help illustrate your ability to handle claims effectively.
✨Build Rapport with Interviewers
The job involves developing relationships with clients, so it’s important to show your interpersonal skills during the interview. Be friendly, engage in small talk, and listen actively. This will demonstrate that you can build strong relationships, which is crucial for a Claims Handler.
✨Familiarise Yourself with Gallagher Bassett
Research Gallagher Bassett’s values, procedures, and the specific claims handling processes they use. Being able to speak about their approach and how you align with it will show that you’re genuinely interested in the company and the role.
