Interim IBA Credit Control Analyst (Remote) in Glasgow

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

Are you an experienced IBA Specialist with a background in either marine or specialty markets? We are seeking a proactive problem solver, a skilled relationship builder, and a trusted expert to join our team on a 6-month fixed‑term contract, working fully remotely. If you thrive in a fast‑paced environment where your analytical skills and keen attention to detail can make a tangible impact, this could be the perfect opportunity for you.

As a Credit Control Specialist within one of the UK’s leading Managing General Agents (MGAs), you will play a pivotal role in our London Market Marine business. You will take ownership of a portfolio of broker accounts, ensuring the timely collection of aged premiums and the accurate allocation of cash. Acting as the crucial link between brokers and internal business units, you will drive effective solutions, resolve discrepancies, and deliver results with resilience and integrity.

How you’ll make an impact:

• Investigating unallocated cash and liaising with brokers and clients.
• Collecting premiums and ensuring timely payments.
• Managing high volumes of queries and resolving discrepancies.
• Performing client statement reconciliations and providing detailed commentary on aged debt reports.
• Collaborating with internal teams and clients to improve processes and ensure compliance with Gallagher’s policies and external regulations.

About You:

• Prior experience of working within IBA credit control, ideally within marine or specialty is essential.
• Your CV will highlight your skills and experience in identifying and resolving the root cause to resolve and reconcile the accounts.
• Strong problem‑solving and analytical skills.
• Excellent attention to detail and the ability to prioritise tasks effectively.
• Proficiency in Microsoft Excel and MS Office.
• Resilience, integrity, and a proactive approach to challenges.
• Experience in financial services or insurance is preferred but not essential.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.
• Other benefits include:

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back‑up family care.
• And many more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.