Flexible Benefits Client Leader

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

Do you thrive on building meaningful client relationships and delivering outstanding results? We’re on the lookout for a Flexible Benefits Client Leader to join our dynamic Client Technology team in London. This is your chance to take the lead in managing senior client partnerships, ensuring seamless delivery of cutting‑edge employee benefits technology, and driving business growth.

As a Flexible Benefits Client Leader, you’ll be at the heart of building trusted, long‑term partnerships with senior client stakeholders, becoming their go‑to expert and advisor. You’ll lead the delivery of cutting‑edge employee benefits platforms, ensuring every project is executed on time, within scope, and to the highest standard. By identifying opportunities to enhance client satisfaction and engagement, you’ll help businesses achieve their goals while driving meaningful outcomes. You’ll inspire and guide a talented team of consultants, fostering a culture of collaboration and innovation. Using data‑driven insights, you’ll empower clients to optimise their employee benefits strategies, all while driving business growth through renewals, upselling, and expanding partnerships. Working closely with internal teams, you’ll ensure best practices are followed, delivering exceptional results every step of the way.

To be successful with your application, we’re eager to speak to individuals with demonstrable experience in Flexible Benefits consulting or delivering technology‑driven Employee Benefits solutions, with a talent for building and managing senior client relationships. A skilled communicator, you'll be adept at combining commercial acumen with a results‑driven mindset and a strategic yet hands‑on approach. It is also important that you have successfully led teams, scaling operations to meet growing demands, and have a strong understanding of SaaS platforms, delivery methodologies like Agile or waterfall, and data‑driven decision‑making. Further, you will be passionate about creating value and making a meaningful difference for clients.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back‑up family care

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.