Client Director

Client Director

Full-Time 60000 - 80000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and deliver tailored insurance solutions for the public sector.
  • Company: Gallagher, a leader in risk management with a collaborative culture.
  • Benefits: 25+ days holiday, life insurance, health plans, and employee stock options.
  • Other info: Home-based role with excellent career development opportunities.
  • Why this job: Make a real impact while building trust and driving sustainable growth.
  • Qualifications: Experience in client-facing insurance roles and strong interpersonal skills.

The predicted salary is between 60000 - 80000 £ per year.

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

As a Client Director in our Public Sector Team, you’ll manage a portfolio of clients, build strong relationships, and deliver tailored insurance solutions that stand up to scrutiny. You’ll also play a key role in winning new business and driving sustainable growth. This is a home-based role, working closely with colleagues in Swindon and Birmingham, with travel to client sites as needed.

In this role, you’ll:

  • Lead client relationships, acting as a trusted adviser who understands their risks and delivers practical solutions.
  • Retain and grow your portfolio by developing clear strategies, building strong stakeholder relationships, and identifying new opportunities.
  • Collaborate with Client Advisers and Broking teams to ensure seamless service delivery and timely renewals.
  • Support public sector clients in navigating governance and procurement frameworks, ensuring compliance and clear reporting.
  • Contribute to new business efforts by preparing tenders, presentations, and proposals that win clients’ trust.

Here’s what you’ll bring to the role:

  • A solid understanding of the general insurance market, products, and services.
  • Experience in a client-facing insurance role, such as Account Executive or Insurance Manager.
  • Strong interpersonal and negotiation skills, with the ability to build rapport with stakeholders at all levels.
  • Excellent planning, analytical, and communication skills, with a focus on delivering clear and practical advice.
  • A self-motivated approach and the ability to inspire and lead others.
  • Eligibility to work in the UK.

Desirable:

  • Chartered Insurance Institute (CII) qualifications (Cert CII, Dip CII, or Advanced Dip CII).
  • Experience working with public sector clients.
  • A strong network within the insurance industry.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
  • Defined contribution pension scheme, which Gallagher will also contribute to.
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up.
  • Health cash plan or Private medical insurance.
  • Three fully paid volunteering days per year.
  • Employee Stock Purchase plan, offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership, with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
  • Emergency back-up family care.

We value inclusion and diversity.

Client Director employer: Arthur J. Gallagher & Co. (AJG)

Gallagher is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture grounded in teamwork and integrity. As a Client Director, you will benefit from a competitive salary, extensive benefits including generous holiday allowances, and opportunities for professional development, all while working flexibly from home and collaborating with colleagues in Swindon and Birmingham. Join us to make a meaningful impact in the public sector, where your contributions are valued and celebrated.
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Contact Detail:

Arthur J. Gallagher & Co. (AJG) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Director

✨Tip Number 1

Network like a pro! Get out there and connect with people in the insurance industry, especially those who work with public sector clients. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching Gallagher’s values and recent projects. Show us that you understand our commitment to helping clients face risk with confidence. Tailor your answers to reflect how your experience aligns with our mission and how you can contribute to our team.

✨Tip Number 3

Practice your pitch! When you get the chance to meet potential employers or network, be ready to explain who you are, what you do, and how you can add value to their team. Keep it concise and engaging – we want to see your personality shine through!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining Gallagher and being part of our mission to protect what matters most.

We think you need these skills to ace Client Director

Client Relationship Management
Insurance Market Knowledge
Interpersonal Skills
Negotiation Skills
Stakeholder Engagement
Strategic Planning
Analytical Skills
Communication Skills
Self-Motivation
Leadership Skills
Tender Preparation
Public Sector Experience
CII Qualifications

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Director role. Highlight your experience in client-facing insurance roles and how you’ve built strong relationships in the past. We want to see how your unique skills align with what Gallagher is looking for!

Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Whether it’s winning new business or improving client satisfaction, we love to see numbers and results that back up your claims!

Be Authentic: Let your personality shine through in your application. Gallagher values curiosity and new ideas, so don’t be afraid to express your thoughts on how you can contribute to the team. We’re looking for genuine passion and a unique perspective!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)

✨Know Your Stuff

Make sure you have a solid understanding of the general insurance market and Gallagher's specific offerings. Brush up on their products and services, especially those relevant to the public sector. This will help you speak confidently about how you can add value to their clients.

✨Build Rapport

During the interview, focus on showcasing your strong interpersonal skills. Share examples of how you've built relationships with clients in the past. Remember, they want to see that you can be a trusted adviser who understands client needs and can deliver practical solutions.

✨Showcase Your Strategy Skills

Be prepared to discuss how you would develop strategies to retain and grow your portfolio. Think about specific examples where you've identified new opportunities or successfully navigated governance and procurement frameworks. This will demonstrate your analytical and planning abilities.

✨Prepare for Presentations

Since you'll be contributing to new business efforts, practice presenting your ideas clearly and persuasively. Bring along any relevant materials or proposals you've worked on in the past. This will show that you're ready to hit the ground running and can win clients' trust from day one.

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