At a Glance
- Tasks: Help clients recover travel losses and manage claims efficiently.
- Company: Gallagher Bassett, a supportive team dedicated to making a difference.
- Benefits: 25+ days holiday, health insurance, life cover, and more perks.
- Other info: Inclusive culture with great career growth opportunities.
- Why this job: Join a purpose-driven team and make a real impact in people's lives.
- Qualifications: 5 GCSEs including English and Maths; experience in claims is a plus.
The predicted salary is between 30000 - 40000 £ per year.
At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.
Ready to make a difference in travel insurance? At Gallagher, we’re looking for a Travel Recovery Claims Handler to join our team. You’ll be part of a supportive environment, helping clients recover their travel‑related losses quickly and efficiently.
How you’ll make an impact:
- Managing new claims on our system and carrying out initial checks
- Investigating cases and speaking with clients, third parties, and representatives
- Negotiating settlements to recover costs
- Ensuring all work meets company processes, client expectations, and targets
- Keeping records accurate and handling financial transactions correctly
- Supporting the team to deliver great service and results
About You:
- 5 GCSEs (or equivalent), including English and Maths
- A Law degree or insurance qualification would be an advantage, but not essential
- Experience in claims, insurance, or legal recovery work (travel‑related is a bonus)
- Strong communication skills and confidence working with different people
- Organised, self‑motivated, and able to work independently
- Flexible and able to adapt when priorities change
- Eligibility to work in the UK
Compensation and benefits:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4× your basic annual salary, which you can top‑up to 10×
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or private medical insurance
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back‑up family care
- And many more…
We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please let us know by emailing TAGlobalSupport@ajg.com.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less‑favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion / belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Travel Claims Handler in Blisworth employer: Arthur J. Gallagher & Co. (AJG)
Gallagher Bassett is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where teamwork and curiosity are celebrated. With a competitive salary, generous benefits including a minimum of 25 days holiday, life insurance, and opportunities for career advancement, employees can thrive while making a meaningful impact in the travel insurance sector. Located in a diverse and inclusive environment, Gallagher fosters a sense of belonging and purpose, ensuring that every team member feels valued and empowered to contribute to the company's mission.
Contact Details:
Arthur J. Gallagher & Co. (AJG) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Claims Handler in Blisworth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gallagher Bassett. Understand their values and how they help clients. This will show you’re genuinely interested and can help you connect your skills to their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of a Travel Claims Handler. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your personality! Gallagher values empathy and teamwork, so don’t be afraid to let your character shine through. Share personal stories that highlight your communication skills and ability to work well with others.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Travel Claims Handler in Blisworth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Travel Claims Handler role. Highlight your relevant experience in claims or insurance, and don’t forget to showcase your strong communication skills—these are key for us!
Show Your Empathy:Since we’re all about helping clients through tough times, it’s important to convey your empathetic side in your application. Share examples of how you’ve supported others in challenging situations; it’ll show us you’re a great fit for our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff—let your qualifications shine!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of travel claims and insurance processes. Familiarise yourself with common scenarios and how to handle them. This will show that you’re proactive and ready to tackle the challenges of the role.
✨Showcase Your Empathy
Since the role involves helping clients through tough times, be prepared to discuss how you’ve demonstrated empathy in past experiences. Share specific examples where you’ve supported someone in a challenging situation, highlighting your ability to connect with clients.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations related to claims handling. Practice responding to hypothetical scenarios, such as negotiating settlements or managing difficult clients. This will help you think on your feet and demonstrate your problem-solving skills.
✨Highlight Your Organisational Skills
As a Travel Claims Handler, being organised is key. Be ready to discuss how you manage your workload and prioritise tasks. You might want to share tools or methods you use to stay on top of your responsibilities, showing that you can handle the fast-paced environment.
