Account Manager - Domiciliary Care in Birmingham

Account Manager - Domiciliary Care in Birmingham

Birmingham Full-Time 32022 - 39138 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage client accounts in Domiciliary Care, processing renewals and new business.
  • Company: Gallagher, a leader in risk management with a supportive culture.
  • Benefits: Competitive pay, comprehensive benefits, career development, and a people-first environment.
  • Other info: Flexible working arrangements and commitment to inclusivity.
  • Why this job: Make a real impact while building strong client relationships in a dynamic team.
  • Qualifications: Understanding of insurance principles and strong communication skills.

The predicted salary is between 32022 - 39138 £ per year.

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate.

You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met.

Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you're not just improving clients' risk profiles, you're building trust.

You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing.

We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Join our Care and Charities team in Birmingham City Centre as an Account Manager.

You'll work on a fully delegated authority scheme for Domiciliary Care and Supported Living Agencies, underwriting and broking related products.

This role offers variety, including processing renewals, mid-term adjustments, and new business for both Direct and Wholesale clients.

You'll also collaborate with Primary Care organisations and cross-sell products like Cyber, PA, and D&O insurance.

How you'll make an impact

You'll build strong relationships with clients, helping them with day-to-day enquiries and ensuring their cover arrangements are in place.

You'll prepare quotes for new business, review mid-term changes, and negotiate terms with insurers.

Your role will involve issuing policy documents, managing account queries, and ensuring compliance with Gallagher's high standards.

You'll also have the chance to coach and support less experienced colleagues, contributing to the growth of the team.

About You

Here's what you'll bring to the role

  • A good understanding of insurance principles and niche sector requirements.
  • The ability to explain complex issues clearly, whether over the phone or in reports.
  • Strong organisational skills to manage multiple tasks and meet deadlines.
  • Empathy and composure under pressure, with a focus on client needs.
  • Proficiency in Acturis, MS Office, and e-trade platforms.
  • A willingness to achieve Cert CII and work towards ACII qualifications.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being
  • Career development opportunities and ongoing learning
  • A collaborative, people-first culture with accessible leadership
  • The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch.

We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).

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Account Manager - Domiciliary Care in Birmingham employer: Arthur J. Gallagher & Co. (AJG)

Gallagher is an exceptional employer that prioritises the well-being and growth of its employees, particularly in the dynamic role of Account Manager within the Care and Charities team in Birmingham City Centre. With a strong emphasis on teamwork, integrity, and professional development, Gallagher offers competitive compensation, comprehensive benefits, and a collaborative culture that empowers you to make a meaningful impact while advancing your career. Join us to be part of a company that values curiosity and innovation, ensuring your work truly matters.

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Contact Details:

Arthur J. Gallagher & Co. (AJG) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Manager - Domiciliary Care in Birmingham

Dive Into Industry Networking Events

Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.

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Leverage Your Current Connections

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We think you need these skills to ace Account Manager - Domiciliary Care in Birmingham

Understanding of insurance principles
Knowledge of niche sector requirements
Clear communication skills
Strong organisational skills
Ability to manage multiple tasks
Empathy and composure under pressure
Client relationship management

Some tips for your application 🫡

Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.

Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.

Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Arthur J. Gallagher & Co. (AJG).

Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Arthur J. Gallagher & Co. (AJG). Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.

How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)

Know Your Numbers: Insurance Fundamentals

Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Arthur J. Gallagher & Co. (AJG) to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.

Showcase Your Analytical Side

In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!

Prepare for Behavioural Questions

As a full-timer at Arthur J. Gallagher & Co. (AJG), they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.

Know the Company Culture Inside Out

Understanding Arthur J. Gallagher & Co. (AJG)'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.