Customer Service and Sales Advisor

Customer Service and Sales Advisor

Wakefield Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales, build client relationships, and provide top-notch customer service.
  • Company: Join Gallagher, a global leader in risk management and insurance solutions.
  • Benefits: Enjoy 25+ days holiday, life insurance, health plans, and more perks.
  • Why this job: Thrive in a dynamic environment while making a real impact on clients' lives.
  • Qualifications: Sales experience, strong communication skills, and basic IT proficiency required.
  • Other info: Gallagher values diversity and offers inclusive recruitment processes.

The predicted salary is between 28800 - 42000 £ per year.

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher\’s global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you\’ll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we\’ll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Are you a skilled salesperson ready to achieve success with Gallagher’s global team?
If closing deals, building strong client relationships, and delivering top-tier customer service excite you, this role is your opportunity to thrive! Join Gallagher, a world leader in risk management and insurance solutions, and turn your sales talent into career success.

How you\’ll make an impact

As a Customer Service & Sales Advisor, you will:

  • Drive Revenue: Create compelling insurance quotes and close deals that benefit clients.
  • Upsell with Confidence: Identify opportunities to offer additional products that enhance client coverage.
  • Build Relationships: Create lasting connections through exceptional service and genuine care.
  • Thrive Under Pressure: Navigate a fast-paced environment while balancing priorities effectively.

About You

  • Proven Sales Experience: A background in sales where you’ve consistently hit or exceeded targets.
  • Sales-First Mindset: You’re passionate about meeting targets and delivering value to clients.
  • Strong Communicator: You can explain products clearly, persuasively, and with confidence.
  • Basic IT Skills: Comfortable using everyday software and systems to manage tasks and support client interactions.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Customer Service and Sales Advisor employer: Arthur J. Gallagher & Co. (AJG)

Gallagher is an exceptional employer that fosters a vibrant work culture where diversity and inclusion are celebrated. With a strong commitment to employee growth, you will benefit from extensive training opportunities, competitive salaries, and a comprehensive benefits package, including generous holiday allowances and health plans. Join us in our dynamic location, where your sales skills can flourish while making a meaningful impact in the world of risk management.
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Contact Detail:

Arthur J. Gallagher & Co. (AJG) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service and Sales Advisor

✨Tip Number 1

Familiarise yourself with Gallagher's products and services. Understanding the specifics of what they offer will not only help you in conversations but also demonstrate your genuine interest in the role.

✨Tip Number 2

Practice your sales pitch! Since this role is heavily focused on sales, being able to articulate your approach to closing deals and upselling will set you apart during interviews.

✨Tip Number 3

Network with current or former employees of Gallagher. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 4

Showcase your problem-solving skills. Be ready to discuss specific examples where you've successfully navigated challenges in customer service or sales, as this aligns perfectly with the role's requirements.

We think you need these skills to ace Customer Service and Sales Advisor

Proven Sales Experience
Strong Communication Skills
Customer Relationship Management
Negotiation Skills
Problem-Solving Skills
Time Management
Attention to Detail
Basic IT Skills
Ability to Upsell
Resilience Under Pressure
Active Listening
Persuasive Selling Techniques
Adaptability in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your sales experience and customer service skills. Use specific examples of how you've met or exceeded targets in previous roles, as this aligns with what Gallagher is looking for.

Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and problem-solving. Mention how you can contribute to Gallagher's mission of safeguarding businesses and building trust through exceptional service.

Showcase Communication Skills: Since strong communication is key for this role, ensure your application reflects your ability to explain products clearly and persuasively. You might include examples of successful client interactions or presentations.

Highlight IT Proficiency: Mention your comfort with everyday software and systems in your application. This could include CRM tools or any relevant technology that supports client interactions, as it shows you're ready to thrive in a fast-paced environment.

How to prepare for a job interview at Arthur J. Gallagher & Co. (AJG)

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences in detail. Highlight specific instances where you exceeded targets or closed significant deals, as this role heavily relies on proven sales ability.

✨Demonstrate Problem-Solving Abilities

Since the job involves addressing client needs and risks, be ready to share examples of how you've successfully resolved customer issues in the past. This will show your capability to thrive under pressure.

✨Communicate Clearly and Confidently

Practice explaining complex concepts in simple terms. As a Customer Service and Sales Advisor, you'll need to convey product information clearly to clients, so strong communication skills are essential.

✨Research Gallagher and Its Values

Familiarise yourself with Gallagher's mission, values, and recent achievements. Understanding their commitment to diversity and inclusion will help you align your answers with their corporate culture during the interview.

Customer Service and Sales Advisor
Arthur J. Gallagher & Co. (AJG)
A
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